A recent press report said that State Bank of India (SBI) has opened a ‘Self Service Kiosk (SSK)’ at the corporate salary branch, DLF Cyber City at Gachibowli.
Mr. Rakesh Sharma, Chief General Manager, said that SSK was a secure, user-friendly computer terminal which can be operated by the customer using his/her ATM-cum-debit card to conduct as many as 16 transactions. The facility was inaugurated by the Chief General Manager.
Reports said that the transactions include fund transfer, passbook printing, cheque book request, balance enquiry, statement, internet banking registration, bill payment, opening of term deposit etc.
Reports also said that SSK, usually located along with an ATM, will provide the customer the freedom to conduct these transactions on a 24/7 basis but there will be queue problems waiting time etc. It said that there are four more SSKs to be made available at the Vansathalipuram, Vidyanagar, Ramanthapur and Gandhinagar branches in the city.
Special functions such as railway ticket booking, SBI life premium payment, D-mat transactions are to be added to the SSK to give customers the pleasure of a ‘self-banking experience’.