How To Register Banking Complaints Online With RBI’s Banking Ombudsman

By Bank Bazaar | May 9, 2018

Are you facing troubles with your bank? Here’s how RBI can help.

How To Register Your Banking Complaints Online With RBI’s Banking Ombudsman

As we all know, RBI (Reserve Bank of India) is the central banking institution that controls the monetary policy of the Indian rupee. To understand the functioning of India’s apex banking institution, let’s first take a look at some of its main functions. Here we go:

Banking licence issuer

According to Sec 22 of Banking Regulation Act, before starting operations in India, every bank needs to obtain a licence from RBI.

Monetary authority

To stabilise the exchange rate, attain financial stability, maintain a balance of payment and control inflation, RBI controls the flow of money in the Indian economy.

Currency issuer

In order to maintain and run the currency and credit system, RBI has the authority to issue currency. It also includes keeping a track on the circulation of fake currency throughout the country.

Banker for the government

RBI provides short-term credit to both central and state governments. It also acts as the financial advisor for the government.

Bank’s bank

Banks can get loans issued from RBI. They can also keep their collaterals as security and borrow money in case of a crisis.

Foreign exchange manager

RBI is the custodian of Forex. It administers and enforces the provision of Foreign Exchange Management Act (FEMA), 1999. Additionally, it also buys and sells foreign currency to maintain the exchange rate of Indian rupee v/s foreign currencies.

Additional Reading: RBI Maintains Status Quo

These are just a few of the major roles played by RBI. Apart from these, RBI also looks into consumer complaints. Have you ever been in a situation where you desperately want to lodge a complaint against your bank but have no idea on how to go about it? Whether it’s a nationalised bank or a private sector bank, you can lodge a complaint against them in case you’re dissatisfied with their service.

Have You Heard Of The RBI Banking Ombudsman?

The RBI Banking Ombudsman Scheme was created in 2006 to enable people/customers to file their complaints to resolve banking issues they face. The main objective of this scheme is to enable resolution of complaints relating to certain services rendered by banks and to facilitate the satisfaction or settlement of such complaints.

The Banking Ombudsman is a person appointed by the Reserve Bank of India, who has quasi-judicial (tribunal board which has legal powers) authority.

All commercial banks, regional rural banks, co-operative banks, and public sector and nationalised banks are covered under the Ombudsman scheme. In fact, many popular banks like SBI have set up a dedicated system to address online complaints. Presently, there are 15 banking Ombudsmen who have been appointed with offices, most of which are in the state capitals.

Additional Reading: RBI’s New Relaxed Rules For Opening Bank Accounts!

What Are The Types Of Complaints?

You can approach the RBI Banking Ombudsman to register a complaint under the following categories:

  • Non-payment or inordinate delay in the payment or collection of cheques, drafts, bills etc.
  • Non-acceptance, without sufficient cause, of small denomination notes tendered for any purpose, and for charging of commission in respect thereof.
  • Non-acceptance, without sufficient cause, of coins tendered and for charging of commission in respect thereof.
  • Non-payment or delay in payment of inward remittances.
  • Failure to issue or delay in issue of drafts, pay orders or bankers’ cheques.
  • Non-adherence to prescribed working hours.
  • Failure to provide or delay in providing a banking facility (other than loans and advances) promised in writing by a bank or its direct selling agents.
  • Delays, non-credit of proceeds to parties’ accounts, non-payment of deposits or non-observance of the Reserve Bank directives, if any, applicable to rate of interest on deposits in any savings, current or other accounts maintained with a bank.
  • Complaints from Non-Resident Indians having accounts in India in relation to their remittances from abroad, deposits and other bank-related matters.
  • Refusal to open deposit accounts without any valid reason for refusal.
  • Levying of charges without adequate prior notice to the customer.
  • Non-adherence by the bank or its subsidiaries to the instructions of Reserve Bank on ATM/Debit Card operations or Credit Card operations.
  • Non-disbursement or delay in disbursement of pension (to the extent the grievance can be attributed to the action on the part of the bank concerned, but not with regard to its employees).
  • Refusal to accept or delay in accepting payment towards taxes, as required by Reserve Bank/Government.
  • Refusal to issue or delay in issuing, or failure to service or delay in servicing or redemption of Government securities.
  • Forced closure of deposit accounts without due notice or without sufficient reason.
  • Refusal to close or delay in closing the accounts.
  • Non-adherence to the fair practices code as adopted by the bank or non-adherence to the provisions of the Code of Banks Commitments to Customers issued by Banking Codes and Standards Board of India and as adopted by the bank.
  • Non-observance of Reserve Bank guidelines on the engagement of recovery agents by banks.
  • Any other matter relating to the violation of the directives issued by the Reserve Bank in relation to banking or other services.
  • A customer can also lodge a complaint on the following grounds of deficiency in service with respect to loans and advances.
  • Non-observance of Reserve Bank Directives on interest rates.
  • Delays in sanction, disbursement or non-observance of prescribed time schedule for disposal of loan applications.
  • Non-acceptance of application for loans without furnishing valid reasons to the applicant.
  • Non-adherence to the provisions of the fair practices code for lenders as adopted by the bank or Code of Bank’s Commitment to Customers, as the case may be.
  • Non-observance of any other direction or instruction of the Reserve Bank as may be specified by the Reserve Bank for this purpose from time to time.
  • The Banking Ombudsman may also deal with such other matter as may be specified by the Reserve Bank from time to time.

Additional Reading: What Exactly Does The RBI Do?

When Can You Approach The Banking Ombudsman?

You can approach the banking ombudsman if:

  • You have not received a reply from your bank within one month from the date of receipt of a complaint by the bank OR
  • The bank has rejected your complaint OR
  • You are not satisfied with bank’s reply

How To File An Online Complaint With The RBI Banking Ombudsman?

In order to file an online complaint with the RBI Ombudsman, follow these steps:

  • Log on to the official website and submit the details of your complaint (https://secweb.rbi.org.in/BO/precompltindex.htm)
  • Upload the complaint letter explaining the problem
  • Upload any supporting documents to support your complaint
  • Insert a copy of the original complaint written to the concerned bank
  • Also, insert a copy of the response received from the concerned bank
  • All these documents need to be uploaded on the website in pdf or .txt format only

What Are The Key Points To Remember?

Here are certain important points which you should keep in mind when you decide to file a complaint with the RBI Banking Ombudsman:

  • The present complaint cannot be reported to the banking Ombudsman by either party. In other words, you cannot re-register a complaint if you have received an answer already
  • The present complaint has not been settled through the Office of the Banking Ombudsman in any previous proceeding
  • The subject matter has not already been decided by any forum/court/arbitrator
  • The RBI Banking Ombudsman does not charge any fee for resolving customers’ complaints. The best way forward is to settle things amicably with the bank. After all, banks need their customers and will ensure that they resolve issues, especially if there is a written complaint.

While a Banking Ombudsman will surely help resolve all your problems, we have a bunch of financial products that could help you solve your financial problems as well.

All information including news articles and blogs published on this website are strictly for general information purpose only. BankBazaar does not provide any warranty about the authenticity and accuracy of such information. BankBazaar will not be held responsible for any loss and/or damage that arises or is incurred by use of such information. Rates and offers as may be applicable at the time of applying for a product may vary from that mentioned above. Please visit www.bankbazaar.com for the latest rates/offers.
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226 thoughts on “How To Register Banking Complaints Online With RBI’s Banking Ombudsman

  1. NUTAN JAIN

    DEAR SIR KYA BANK COIN JAMA KARNE SE MANA KER SAKTI HAI , OR AGAR JAMA NAHI KARTI HAI TO KYA KARE,

    THANKS

    NUTAN JAIN
    497A/1 SETHI NAGAR
    UJJAIN

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Nutan, You can deposit coins in banks. No banks will refuse. According to the RBI, bank branches should accept coins and exchange them for notes. They should accept coins of all denominations which are legal tender under the Indian Coinage Act, 2011 from any member of public without any restriction and pay the value in notes. Cheers, Team BankBazaar

      Reply
  2. Mohsin Ali khan

    My cash not came my branch in gulbarga macca colony SBH but I was remove the cash Hyderabad Noor Khan Bazar Indian ATM cash not came out show me dekline TEL me what to do

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Mohsin Ali Khan,

      Don’t panic, your transaction could have been declined due to various reasons.
      Firstly, ensure that you have sufficient balance in your account.
      Secondly, you need to check if the ATM machine is functional.
      Thirdly, call up your bank and check with them as to why your transaction is being declined.
      Cheers,
      Team BankBazaar

      Reply
  3. Mohsin Ali khan

    My problem is gone my cash I was remove my cash in Hyderabad Noor Khan Bazar Indian ATM show me dekline my branch in gulbarga macca colony SBH branch how back my cash

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Mohsin Ali Khan,

      Don’t panic, your transaction could have been declined due to various reasons.
      Firstly, ensure that you have sufficient balance in your account.
      Secondly, you need to check if the ATM machine is functional.
      Thirdly, call up your bank and check with them as to why your transaction was declined.
      Cheers,
      Team BankBazaar

      Reply
      1. Yash Oza

        क्या बैंक का खाता बंद करने के लिए कोई चार्ज लगता है लगता है तो उसका क्या कारण है खासकर SBI बैंक के अंदर

        Reply
        1. Team BankBazaarTeam BankBazaar

          Hi Yash Oza,

          Generally banks do not charge for account closures, unless you kept the money with the bank for a really short period of time. We suggest that you check with SBI for the charges.

          Cheers,
          Team BankBazaar

          Reply
  4. JAY AANAND

    dear sir,
    my saving a/c already present n sbi bank and branch is hallia mirzapur IFSC COD is SBIN005470 and which is opreting since last 4 year for the same meany time requesting for net banking opretion but branch maneger said this of faculties not available in my branch.
    So I request you to please provide us net banking feture , I have allready submitted my document in branch .like pen card, adhar card etc.While i have id and passward .Only please allow me a rights for internet banking tranjection from my sbi branch.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi JAY AANAND OJHA,

      BankBazaar does not facilitate net banking features for any banks. Net banking facilities should be available at SBI, you will have to get your user id and initial password from SBI and then you can use this facility. Try speaking to your bank again.

      Cheers,
      Team BankBazaar

      Reply
  5. SHARDA PRASAD MAURYA

    Dear Sir,
    My saving account already present in sbi bank and branch is Cantt branch allahabad . My 14000 balence hold as a line amount since 1st april 2017 and has not yet been released. My saving a/c No. is 30005465550 and IFSC Code is SBIN0003166.
    So I request you to release my holded balence as 14000 to my account immediately.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi SHARDA PRASAD MAURYA,

      You will need to follow up with your bank to get this done. Try talking to them to find out why they are holding your money.

      Cheers,
      Team BankBazaar

      Reply
  6. Love narwani

    My self love narwani. Mere father ka account bank of india banthra branch me h. Mere father ki 6-4-2017 ko death ho gai. Unke account ki nominee meri mummy h mai unke sath bank gya bank ne mujhe bahut run kraya. Daily vo nai demand rakhte h manager meri baat nhi sunta. Ab vo kah rhe h ki witness ese hone chahiy jinka transactions 100000 ho. Mai ese ki bhi person ko nhi jaanta hu. Mere pass ek bhi money nhi h. Please meri help krey

    Reply
    1. Team BankBazaarTeam BankBazaar

      hi Love narwani,
      We are sorry to hear about your situation. We hope it gets resolved soon. The bank will not hand over the money to the nominee in case the account holder is no more. The nominee is only the custodian of the money. They will need the signature of the legal heir. If you are the only child, you can get the money for your mother. In case the bank still refuses, write to the bank headquarters stating the rules. In case you don’t get any favourable response, you can either write to the banking ombudsman or take legal action.
      Cheers,
      Team BankBazaar

      Reply
      1. kiran

        Can i write the complaint on Bajaj Finance to RBI? If yes i need the email id.

        Reply
        1. Team BankBazaarTeam BankBazaar

          Hi kiran,

          You can write a complaint to the RBI on any banking or non-banking firms. The Banking Ombudsman is the entity that you should address your complaint to. You can find the email id on the RBI website.

          Cheers,
          Team BankBazaar

          Reply
  7. test

    I got this web page from my friend who informed me concerning this
    web site and at the moment this time I am visiting this website and reading very informative content
    at this time.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hey there,

      We’re glad that you found us. Keep reading our blog for informative articles on personal finance.

      Cheers,
      Team BankBazaar

      Reply
  8. Purushottam

    Kotak Mahindara Bank — Fraud Transaction from my credit card

    1 Review
    Pu puru gupta on May 28, 2017 Mark as Resolved

    I am purushottam I am holding Kotak Bank account and credit card:

    I have get call from bank side on 9th of March 2017 from +91-9627743322, He is asking our OTP, He has already hold the all card details, But I have not share any Information I have raised a dispute on 9th of march #6804654453.I have call to customer care same time for fraud transaction after that blocked the card. Kotak C C told me Lodge FIR and sent me copy in branch.I have provide FIR copy on 20th of March.I have get mail two times your dispute closed also I have called to customer care last 20 day in 10 times but not get proper response and satisfy answer.

    Today customer care person called you can communicate to merchant.

    Also I have call to payzapp customer care :He is told me if any request from bank side we are lible to provide full details and support ASAP, Payzapp C C support me and he saying regarding your card transaction I have full proof details as details of transaction and if this question ask to me as Kotak Bank or police department or merchant then we will provide the details, He has told me your are not a merchant nor police department and not a bank side.Because bank have legal team for taking action to fraud person and police have authority to know the against your dispute and FIR.

    Why closed the request against my dispute bethout providing solution.
    Bank why not take necessary legal action against this transaction

    Why bank told me go to police and cyber crime police ans communicate to merchant.

    Kindly provide details of below points and provide solution.
    1 If I have told to C C and provide dispute form and FIR copy of Kotak this is fraud transaction why not take action after blocking the card.
    2 If same time dispute raised why not communicate merchant for this transaction for getting details and take necessary action after provide FIR copy.
    3 merchant have hold the transaction two to three day.
    4 Bank have reserve privilege for asking transaction details and take and charge criminal case.
    5 Bank always told me go to police station and crime cell Both are saying we are taking action on lots of amount in laks.
    6 I have called to payzzap customer care he told me they have full details about this transaction.
    I am too foretasted and disappoint of bank behavior.

    Kindly suggest what we should and please refund my amount ASAP.
    I had raise a compliant in 9th April about my fraud transaction still I did not received my amount bank account. Lot of time I had spoken with yes bank team they guys are not responded to complaint properly. I need my money created yo my bank account as soon as possible. Kindly I am requesting you to help me on the same to resolve my complaint.

    Thanks & Regards
    Purushottam Gupta
    9811598493

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Purushottam,

      We are sorry to hear this. However, BankBazaar cannot help you get a refund on your bank account as we are not a bank. We suggest that you meet the bank manager of the said bank and speak to him. If he is unable to resolve this then we suggest you get in touch with the ombudsman.

      We hope your issue gets resolved at the earliest. Good luck.

      Cheers,
      Team BankBazaar

      Reply
  9. Noushad

    I, Noushad V.P, residing in Kerala, India, would like to bring your kind attention that I have submitted old Indian currencies total amount of 51,000/- INR on 13/02/2017 in Reserve bank of India, Chennai having tender receipt No 004904. Since I was abroad at the time of demonetization, i could not exchange the aforesaid amount of old Indian 500 and 1000 old currencies during the period. I was in UAE during the period and i have been submitted all necessary documents and proof that i was not available during the period of demonetization.

    I was promised the amount would be credited to my account within 3 months, it has been almost 4 months since then neither my account has been credited with the amount nor have i received any information regarding the same. Kindly advise me the next step I can do it regarding in this matter. I have registered many complaints in RBI but still no reply.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Noushad,

      We suggest that you visit the RBI branch where you submitted the currency along with receipt. You could ask them to give you an update regarding the status of your submission. If you don’t get a satisfactory reply, you can write directly to the RBI headquarters. If your amount still hasn’t been credited even after these steps, you can approach the banking ombudsman to get the matter resolved.

      Cheers.
      Team BankBazaar

      Reply
  10. Ramkishan Sharma

    Is there any specified turnaround times for the complaints? How do we check the status of our complaints with the Banking Ombudsman?

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Ramkishan Sharma,
      There is no specific turnaround time, but they should be getting back to you within 30 days of lodging the complaint. You can visit the RBI website to view the status of your complaint.

      Cheers,
      BankBazaar

      Reply
  11. Saurabh

    I had lot of trouble related to one fraud transaction on my credit card. The bank took more than 10 months to resolve this and during this period I was harassed for delayed payments which even affected my CIBIL score.

    Now the problem is resolved but can I file complain to get compensation so that banks understand that they have to deal with the complains properly.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Saurabh,

      We hear you. You can write to the banking ombudsman, however, they might consider this complaint as something that is already resolved.

      All the best.

      Cheers,
      Team BankBazaar

      Reply
  12. HIMANSHU KR PANDEY

    Sir
    i have withdrew money RS 10000 at CANARA BANK ATM MACHINE using my sbi debit card
    nd the transaction was successful but i didnt recieve cash although machine counted it…AND the transaction was at 10 am and i got the withdrew sms at 11pm….THE RESPONSE CODE WAS 001
    with written as transaction sucessful….

    Reply
  13. Debashis Panda

    Sir/ma’am, I have around 20,000 rupees in 10 rupees coins. And now I want to deposit that amount in my bank account. But the problem is they are not accepting that amount but instead they are suggesting to use that in market and spend them…
    So please suggest me some ways to deposit that amount.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Debashis Panda,

      The 10 rupee coin is considered as a valid currency. The banks should ideally accept this as a deposit. Please speak to the bank manager and if this issue doesn’t get resolved, you can then reach out to the Ombudsman to help you.

      All the best.

      Cheers,
      Team BankBazaar

      Reply
  14. Anoop singh

    I am student by profession .I was saves some money in my acvounts for fees but it was withdrwal by frudster cyber crime without gaving my atm card and pin no to any other person.I have a saving ac in canara bank bel balbhadrapur 246149 kotdwar uttrakhand ac no 2933108003803 from this ac rs 10,000 is withdrwal fraud on prevoius date 26/06/16. I also not receive msg alert of this transaction. I know it when I withdrawl amount my self on 04/07/16 after transaction I see direct 10,000 less then next day 05/07/16 I go to branch and entry passbook but it cames unknow entry of 10,000 to me I say it to manager I not withdrawl this amount and not gave my atm card and pin no to to any other they say write application I do but my two months rounds continue to bank they do nothing. At last they say go to police I also complaints to police but nothing do any not bank not police.one year going on I do all possibilities as I possible I also waste my extra money but nothing progress.wrost bank service of canara bank bel branch how posdible to digital india in this ciber crimes no ones takes responsibilties not bank s not police so ciber crime is increases I wants that I not get my amounts but the ciber criminals get catched that they not do again that fraudster ti any others poor citigens.please look into my case

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Anoop singh,

      We are so sorry to hear about this incident and we wish we could help you out here. In your case, if you are certain that this is a case of fraud, you could do the following:
      – Since you already have lodged a police complaint, you must keep the copy of that complaint along with all other details/responses that you received from the bank with regards to this transaction.
      – Reach out to the RBI Banking Ombudsman and explain the issue in detail with all proof that you have of this case.

      The banking Ombudsman should get back to you and give you a satisfactory response.

      We hope this gets sorted out soon. All the best.

      Cheers,
      Team BankBazaar

      Reply
  15. Harish Kaji

    मेरा बेन्क एकाउन्ट सेन्ट्रल बेन्क ओफ इन्डीया और बेन्क ओफ बरोडा सुरत गुजरात मे है और बेन्क एकाउन्ट में मैने बेन्क ओफ बरोडा मे मेरे तीन एकाउन्ट में मै नै मेरा
    एक मोबाइल नं.दीया है परंतु सेन्ट्रल बेन्क ओफ इन्डीया मेरे तीन एकाउन्ट मे अलग
    अलग-अलग नंबर मांग रहे है साहब लोग कह रहे है कि कम्प्युटर एक्सेप नहीं करता हे
    दोनो बेन्क आर.बी.आइ.के अंडर में हे तब एसा कानुन क्यु ??? मुझे एक ओर सीम कार्ड
    लेना पडा है.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Harish Kaji,

      Some banks allow customers to have multiple accounts in the same bank with the same mobile number. The customer, however, will have only one customer ID. Those banks which don’t have the concept of customer ID might require you to provide a different mobile number for each account. You can choose to open accounts with a bank that offers the customer ID facility.

      Cheers,
      Team BankBazaar

      Reply
  16. Narender kumar yadav

    Sir mare account se 200000 rs nikal liye hai kise ne delhi se atm card se or card mare pass hi ghar par tha bank wale bhi koi jawab nhi de rahi hai 1 month se jada ho gaya kuch nhi hua …mera a/c no 10173224702 sbi sector 1 b.h.e.l haridwar main hai

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Narender kumar yadav,

      If you suspect that this transaction is not your own and is some kind of a fraudulent activity, you can get in touch with the Banking Ombudsman to look into this.

      All the best.

      Cheers,
      Team BankBazaar

      Reply
  17. shailesh kushwaha

    dear sir,
    mere ICICI bank account se 13000/ deduct huwe the 1st july 2017 ko jab ki maene koi transction nhi kiya tha or uske aginst maene complaint bhi kiya tha bt ICICI bank ye nhi man rhi hai ki o transaction maene nhi kiya…
    so please help me.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi shailesh kushwaha,

      If you think this is a fraudulent transaction and that your bank isn’t helping you on this, you can reach out to the banking ombudsman to raise a complaint.

      All the best.

      Cheers,
      Team BankBazaar

      Reply
  18. SATYA NARAYANA HR

    I had issued a cheque to my Society and the same has sent for clearing through Lakshmi Vilas Bank, The Banker has wrongly presented twice for clearing to Corporation Bank instead of Canara Bank, My cheque has returned by a reason ” Wrong Delivery”. I had written a letter to LVBank for proper reason, no replay is received so far. I had returned a letter to RBI – Banagalore along with all documents but no replay is received. Kindly advice me can I Write my complaint to ombudsman , if yes give me the address.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi SATYA NARAYANA HR,

      You can defintely write to the Banking Ombudsman regarding your issue if you haven’t received a satisfactory response from the bank. Here’s how you can do it:

      Log on to the official website and submit the details of your complaint (https://secweb.rbi.org.in/BO/precompltindex.htm)
      Upload the complaint letter explaining the problem
      Upload any supporting documents to support your complaint
      Insert copy of the original complaint written to the concerned bank
      Also insert copy of the response received from the concerned bank
      All these documents need to be uploaded on the website in pdf or .txt format only

      Good luck.

      Cheers,
      Team BankBazaar

      Reply
  19. Dinesh Chandra

    Account Debit 10000 rs. My Account ICICI Bank
    Note:- One week Complete But Not Response Me, ICICI Bank, Plz Imedeatly Action This Complaint
    SR480507662

    Note:- Plz I Requested You Solve My Problem As Soon as Possible, Complaint Already Rased 03 July 2017,
    Dear Sir,
    My Saving Account No:- 004601539285, My Self- Dinesh Chandra, My D.O. Birth, 06th May 1987
    My Mother Name is:- Smt Nandi Devi

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Dinesh Chandra,

      You can write to the Banking Ombudsman if you haven’t received a satisfactory response from the bank. Here’s how to do it:
      Log on to the official website and submit the details of your complaint (https://secweb.rbi.org.in/BO/precompltindex.htm)
      Upload the complaint letter explaining the problem
      Upload any supporting documents to support your complaint
      Insert copy of the original complaint written to the concerned bank
      Also insert copy of the response received from the concerned bank
      All these documents need to be uploaded on the website in pdf or .txt format only

      Cheers,
      Team BankBazaar

      Reply
  20. gupta

    Today, 15th July at 11.30 am i approached your Kurla Depot, Kanakiya Branch to deposit VAT Challan and Cheque, which i have been doing since last few years. But today suddenly your manager refused to accept this last Vat Cheque and from 21st July GST is introduced and I may not fall within the limit of libility to be registered under GST, so may not need to any net banking online registration.

    Above incident is reported by me via twitter to Finance minster of Maharashtra and Secretory of Maharashtra govt.
    @SMungantiwar SBI kurla depot branch refuse 2 give in writing non acceptance of VÀT cheque of non customer, which was accepted up till now.

    Jitendra on Twitter
    “@SMungantiwar SBI kurla depot branch refuse 2 give in writting non acceptance of VÀT cheque of non customer, which was accepted uptil now.”
    TWITTER.COM

    Take a look at @Jitendr47183080’s Tweet: @MaharashtraSEC SBI kurla depot branch refuse 2 give in writting non acceptance of VÀT cheque of non customer, which was accepted up till now.

    All these years this branch of SBI which was earlier at Kamani and since 2 months shifted to Kurla Depot Kanakiya building, was accepting VAT cheque challan. Now last VAT challan is to be paid for last quarter under VAT ending on 30th June by 21st July but suddenly this branch has stopped accepting VAT challan for this last quarter from non customers, asking them to pay online.
    It is to be noted that liability to be registered under VAT was turnover of 10 Lakhs and now in GST many such traders/manufacturers/distributors whose turnover is below 20 lakhs whould be out of ambit of GST. So why such traders r forced to go for net banking online system just for paying one last challan under VAT.
    Please cover this issue to expose highhanded attitude of Bank in harrassing customers.
    It

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Gupta,

      We’re sorry to hear about this. If you are unable to sort this issue out with your local branch, try writing to the head office of the bank. If they are unable to help you, you can write to the RBI Banking Ombudsman. Here’s how you can go about it.

      Log on to the official website and submit the details of your complaint (https://secweb.rbi.org.in/BO/precompltindex.htm)
      Upload the complaint letter explaining the problem
      Upload any supporting documents to support your complaint
      Insert copy of the original complaint written to the concerned bank
      Also insert copy of the response received from the concerned bank
      All these documents need to be uploaded on the website in pdf or .txt format only

      We hope your problem is resolved as soon as possible.

      Cheers,
      Team BankBazaar

      Reply
  21. Pratibha Sharma

    My chequees from state bank of patiala dishonored from month 2nd June, 6th June , 3rd July,7th July and 14th July. I gave these cheques in favour of Bajaj Finserv. Nobody tell the reason of dishonored my cheques . every dishonored cheques charges deducted by bank 590/- rs. each. I complained to bank for this but they told they don’t know about reason. Bajaj finserv told they don’t know. Please solve my problem as soon as possible . I am very depressed from bank branch in which I have an account. They close my online complaints without solve my problem . Complaint id 3179641657 & 3177232555.Please credit my dishonored cheques charges which were deducted without any reason. Thanks .
    My account no. 65007275942

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Pratibha Sharma,

      We’re sorry to hear about this. Your bank should give you a reason for the dishonouring of your cheques. If you are unable to get a suitable response from your branch, try writing to the head branch. If this does not work, you can get in touch with the Banking Ombudsman to help you get more clarity on this matter.

      If you are unhappy with the services of your bank, you can open an account with another bank. Click on this link for more details.

      All the best!

      Cheers,
      Team BankBazaar

      Reply
  22. sunil singh

    My name is sunil singh account no 31587463743 in sbi rabupura IFSC SBIN1500105 issue of my 99000 rs drop in my this account please return my amount

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi sunil singh,

      Sorry to hear about this. However, we (BankBazaar) are not a Bank. Please get in touch with SBI if you think there has been a wrong debit to your account. They should be able to help you. If you aren’t satisfied with their response, then, you can reach out to the RBI Banking Ombudsman.

      Wish you good luck.

      Cheers,
      Team BankBazaar

      Reply
  23. Abhishek Chaurasia

    Complaint Id: 1707020954 On 28/5/17 time 12:18 pm I use HDFC bank atm for withdrawing 2000rs from my axis bank account but the transaction was failed and receipt comes from ATM in receipt there is clearly mention that transaction declined (I have attached the screenshot of receipt with this mail) so I just split the receipt and discard but when I received the message from my account and it says your account 790542 is debited INR 2000 on 28-07-2017 12:18 pm then I paste the receipt and keep it with me for further reference. Axis bank customer care says that “As per the confirmation received from concern team we had raised pre-arb still the other bank has rejected our dispute so the case is closed from their end.”

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Abhishek,

      Kindly raise the issue to the bank manager or nodal officer. In case, your issue still doesn’t get resolved, kindly write to the banking ombudsman.

      Cheers,
      Team BankBazaar

      Reply
  24. Adhik Salunkhe

    Hi sir mera karad urban co operative bank ltd .karad me account hai usme bank average balance hai fir bhi bank wale baar baar charge s laga rahe hai or koi jawab bhi nahi dete plz tell mi

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Adhik Salunkhe,

      If you think the bank isn’t giving you a satisfactory response on the debits, we suggest you first file a complaint with the bank manager and if you still unhappy then you could write to the banking ombudsman.

      Cheers,
      Team BankBazaar

      Reply
  25. Suresh Reddy

    Hello Sir,

    I am Suresh Reddy, My salary account in Axis Bank with A/c number 916010007251891 which is branched at Tarnaka and located in Hyderabad.

    My salary is deposit in my account on 13 June 2017 Rs 13,195/- and I cash withdraw 4000/- of IOB ATM machine at Madinaguda, which is branch of Miyapur on 13 June 2017 at evening time of near to 8pm, but ATM machine is Jump and I did not get the payment. But the payment was deducted from my account. I complained in the bank and costumer care many time, but they did not give me any response. Sir now 45 days are past and I have been upset by visiting the bank again and again. Please solve/ rectify this problem and please give me my amount after all the checks and revert back.

    Thanks you sir.

    Yours Sincerely,
    Vanamareddy Suresh Reddy,
    A/c No: 916010007251891
    Mobile: 9966848312
    Mail: vanamareddysuresh@gmail.com

    Reply
    1. Team BankBazaar

      Hi Suresh Reddy, We’re really sorry about this incident. Sometimes, due to a technical error, these things happen. Here is a detailed blog post on what you can do next – ATM Didn’t Dispense Cash? Account Debited? Do This. If you think this matter isn’t getting resolved despite your repetitive attempts with the bank, you must write to the banking ombudsman to get a satisfactory response. All the best. Cheers, Team BankBazaar

      Reply
  26. SANDIP KUMAR BERA

    I AM SANDIP KUMAR BERA,ME APPLY TO THE RESERVE BANK OF INDIA OMBUDSMAN ONLINE APPLY.BUT TWO PRINT OUT RECIVED.BUT WHAT PRINT OUT TWO DOCOMENT SUBMITED RBI.PLZ TEL ME.HELP ME

    Reply
    1. Team BankBazaar

      Hi SANDIP KUMAR BERA, This process does take some time. You will be given a turnaround time for your complaint. Please check the printout for the time allotted to resolve your query. All the best. Cheers, Team BankBazaar

      Reply
  27. pradeep kumar

    Dear
    Sir/madam
    Sir mera Account Hdfc ka jo ki sallri ka ji mene 03-06-2017 ko paise nikale P.n.b ke Atm se jo [Rd Public School Tappla Aligarh Utter-Predesh Pin No 202141] hea Withrollwal Time 10;28 Am ka sir machin nea kisi bhi tarh ki activite nahi ki or mere Accuont se balence kat chuka jab mean bank balo se bola to bolte hea 24 ghento mea ajayga lakin Sir sari formalti kar ke dekh li bo loug mera peasa nahi de rahe Sir comp bhi barbar ki 7 day working bas itana bol dete hea ji Sir please mera balence bapas karne ki gujjaris aap se mera account no 50100155006547 Ifsc code HDFC0000044 counsmer care comp no 351000

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Pradeep, Only your bank can help you with this. If you think they are not responding properly, kindly get the help of your banking ombudsman. Cheers, Team BankBazaar

      Reply
      1. Pradeep Kumar

        Dear Sir,
        Mera bank is mamle me koi bhi reaction nahi le raha hai. jub bhi unko call ya complain krta hu to wo date de dete hai lekin sir koi bhi is mamle ko sahi nahi kr pa raha hai .
        PNB bank ATM jisme se maine paisa Withdraw kiya tha Jiska PNB bank wale CCTV Footage bhi nahi dikha rahe hai or na hi de rahe hai. Jisse ye sabit ho sake ki maine paisa nikala hai ya nahi.

        Sir,
        apse niwedan hai ki aap isme meri madat kare.
        mai apka sada abhari rahunga.

        Pradeep Kumar.

        Reply
        1. Team BankBazaarTeam BankBazaar

          Hi Pradeep, We kindly request you to approach your banking ombudsman with the complaint. Cheers, Team BankBazaar

          Reply
          1. pradeep kumar

            Dear /Sir
            mera bank koi bhi help karne ko agree nahi hea is karan meane aap ko requset bhaji thi aur aap bhi maana kar rahe ho aap hi sochu hum jease loge khaha se help le ji jo mera peasa mujhe mil sake

          2. Team BankBazaarTeam BankBazaar

            Hi Pradeep,

            We’re extremely sorry about this. Unfortunately, we won’t be able to help you in getting your money back. We can only give you advice on what can be done. And as mentioned before, you’ll need to get in touch with RBI’s banking ombudsman and register your complaint. Hope you get your money back at the earliest.

            Cheers,
            Team BankBazaar

  28. NITESH KUMAR BHARDWAJ

    Sir. Mujhe apna khata khulwana hai iske liye mujhe kya karna chahiee

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Nitesh,

      Kindly get in touch with any bank of your choice and follow their procedure.

      Cheers,
      Team BankBazaar

      Reply
  29. Sunita

    Dear Bank Bazar Team,

    I want to change my name to “SUNITA” from “SUNITA BHANDARI” as mentioned in my SBI Bank account, but the branch manger refuses..Even after showing valid PAN a nd AADHAR. What should I do? Please Guide .

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Sunita,

      You can request a name change if you’re married, divorced or have changed your name after notifying the same in the Gazette. All you need to do is submit the appropriate documents along with a request to change your name in your bank account details. If your branch manager refuses, write to the headquarters of the bank.

      Cheers,
      Team BankBazaar

      Reply
  30. Sidharth kumar

    My account was opend under jan dhan account suddenly my bank changed it to normal account without my information now they are charging me for not maintaining my minimum account balance
    They even refused to open a new jan dhan account

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Sidharth kumar,

      Have you raised this concern with the manager of the bank? You can escalate this matter and wait for a response from your bank. However, in case you don’t receive a satisfactory reply from them, we suggest you take this up with the Banking Ombudsman.

      Cheers,
      Team BankBazaar

      Reply
  31. M M Waris

    Dear Bank Bazaar team,
    My money got withdrawn (stolen) by ATM card cloning. It was 80,000/- rupees withdrawn at ATM of another city. I have lodged written complaint to SBI. Also filed FIR. It is now 1 month, but no action is taken by Bank. I have lost confidence in e-transactions, POS terminals and even net banking.

    Bank manager verbally told that your card may have been cloned in some POS terminal. If bank cannot provide safe custody of my money, then what can they expect from customers? It is the Bank’s responsibility to provide secure technology. And if they cannot do so, then they should take care of their customer’s money.

    What is the guideline for the refund in such cases. Please let me know the chances of refund. Thanks

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi M M Waris,

      We’re so sorry to hear this.Unfortunately instances of fraud are on the rise and sadly neither the banks nor other financial institutuions have come up with a fool-proof plan to secure this technlogy. In your case, since you have already lodged an FIR and submitted a written complaint to the bank, we request you to follow up with them and get a timeline on when they will be able to look into this matter. Usually, banks do take a while to investigate fradulent cases and it is only fair that we give them ample time to look into the matter.

      However, if you’re not satisfied with their response and want to take it up with the Banking Ombudsman, you can get in touch with them directly. They should be able to expediate the process with your bank’s branch. Chip Credit Cards and Debit Cards are generally more secure than magnetic stripe cards. If you want to get one, click here.

      We wish you all the best.

      Cheers,
      Team BankBazaar

      Reply
  32. ashok chhabra,press reporter in punjab kesari

    R/SIR I AM CUSTUMER OF SBBJ LAST FIFTEEN YEAR ,ON 22ND AUG2017 I WENT SBI BANK PD CHOWK TO TAKE PAYMENTS OF SELF CHEQUE BUT BRANCH CASHIER & MANAGER NOT WITHDRAW PAYMENTS & MISSBEHAVE ALSO THANKS ASHOK CHHABRA 9414503609

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi ashok chhabra,

      We’re sorry to hear that. Did they give you a reason for not honoring that payment? If you think their reason wasn’t valid then you can reach out to the banking ombudsman to sort it out.

      Cheers,
      Team BankBazaar

      Reply
  33. ravi

    Jai hind bank bazar team.
    Mere dadi maa ka dead , 14 years pehle ho chuki , Unki a/c pnb ke a/c me hai, Nominee me mere uncle ka naam hai,, problem yeh hai ki unke pass a/c number nahi hai. woh 14 saal se bank ke chakar kaat rahe hai.bank manger a/c number mangte hai. Or taalta matool kar rahe hai..dadi maa ka dead certificate bhi unke pass hai. Jaankari naa hone ki wajah se unhe bahut problem me hai…or rupayee ki jarurat bhi hai….kripya bataye
    kya kiya jaye. Dhanyabaad

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi ravi,

      Please check to see if your grandmother left her chequebook behind, or if any of you or your relatives have made any kind of payment to her account in the past. This way you can reach out to your bank and get the beneficiary details of that payment.
      Ideally, your bank should be able to search for her account number via her full name and other details. See if you can speak to someone in the bank who can help you retrieve this information.
      If none of these things work, you can send in a written request to your bank with your concern. And if this still isn’t helpful then you can reach out to the Banking Ombudsman.

      Cheers,
      Team BankBazaar

      Reply
  34. Prashant Kumar

    Dear Sir

    My Father Passed away a month back. He had Opened 3 FD. out of three FD , The Nominee is my Mother but in the 3rd FD, Nominee name is missing so the Banks are asking to Produce Legal Heir Certificate. I have a Doubt that the nominee name has been missed by Bank Employees by Opening this FD, Because my mother Confirmed that it was Correctly Filed by my Father on the FD Form. Please Suggest What to Do ??

    Regards
    Prashant

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Prashant Kumar,

      You will need to get a legal heir certificate from the district civil court or district registrar office. That should solve your problem.

      All the best.

      Cheers,
      Team BankBazaar

      Reply
  35. Prabhakaran K

    My 3 year old son tore 2000 note and I grafted the pieces of the notes and approached SBI at Chemad , Malappuram Dist in Kerala State to get a new 2000 note. But unfotunately I was informed that no special order has not been issued so far regarding the exchange of mutilated or soiled or tore new 2000/- 500/- notes with fresh notes. So What should I do to get my tore 2000 note get exchenged .

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Prabhakaran K,

      Seems like there isn’t much you can do about this situation currently. Do follow up with your bank to see if there will be any developments regarding the exchange of soiled/torn notes.

      Cheers,
      Team BankBazaar

      Reply
  36. bharat

    What is the Bank Rules for change curent a/c soleproprietor to partner or soleproprietor to other soleproprietor without change bank account number , because of the a/c number given to many sundry debiters/crediter parties and state/central goverment dapartment, Bank asked closed old a/c and open new a/c. which is very dificults for me so kindly advise me

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi bharat,

      This should be possible. Please speak to your bank regarding the same.

      Cheers,
      Team BankBazaar

      Reply
  37. ashok chhabra,press reporter in punjab kesari

    r/sir i torcher by your sbi branch sri vijay nagar distt. sri ganga nagar raj. i went your sbi branch for to take payment of the cheque self amt. 6200, branch cashier & branch manager are missbehave with us & refuse to give payment . please solve my problem. ashok chhabra 09414503609

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi ashok chhabra, Sorry to hear that. However, please note that we, BankBazaar, are not a Bank. If you’re unsatisfied by the behaviour of the branch manager and cashier at the said SBI branch then you can write to the Banking Ombudsman to help you solve this issue. All the best. Cheers, Team BankBazaar

      Reply
  38. PANKAJ KALIA

    somebody did unauthorized online transaction from my Axis bank debit card with Rs. 41000/- , what should i do , i visited branch on that day, called customer care, but nobody gave me reference number, so today i wrote complaint to Axis bank branch manager, i was very surprised how anybody can transfer money without OTP..
    please help with the concerned division details
    regards
    Pankaj kalia
    Gurdaspur
    Punjab
    India

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi PANKAJ KALIA, If you think that this was a fraudulent transaction then you’ve done the right thing by letting your bank know about it. However, if you do not receive a satisfactory response from your bank you can consider getting in touch with the Banking Ombudsman. Cheers, Team BankBazaar

      Reply
  39. deepa mutagar

    hello sir,
    I am from Karnataka in bank only hindi and English language is used in bank even bank candidate will be not knowing local language .my parents know only kannada language .I stay in different city far from parent for study sake .if our parent have any work in bank .I have to come for their help so I kindly request u make kannada language as mandatory for rarul bank .bank employee should know kannada to write and understand .its not problem of mine even many r facing this problem in Karnataka .

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Deepa,

      We would love to help but due to the specific nature of your question, we will not be able to provide guidance.

      Cheers,
      Team BankBazaar

      Reply
      1. deepa mutagar

        hero sir ,
        how can I give complaint to nabard and rrb who released notification of 2014 that other state candidate can also apply for bank job who will be not knowing local language .bank is for the sake of people who r staying there .their convinent is main .we r facing so much problem becouse of it .our state candidate not getting job in bank becouse of andra candidate apply in Karnataka .rarul people r facing problem they dont know English and hindi .bank employee will be not knowing kannada .this is situation of Karnataka people .so please help me sir

        Reply
        1. Team BankBazaarTeam BankBazaar

          Hi deepa mutagar,

          Unfortunately, we are not the decision-making authority on your query. Please write to the banking ombudsman to receive a response.

          Cheers,
          Team BankBazaar

          Reply
      2. deepa mutagar

        hero sir ,
        how can I give complaint to nabard and rrb who had released notification of ibps in 2014 that other state candidate can apply for other state .Karnataka candidate r not geeting job in bank .in 2016 only 3 candidate of Karnataka r selected rest r selected from andra padesh .bank employee will not knowing local language .bank is for the sake people who r staying there .y rarul people r facing problem because employee will be not knowing local language .where we have to complaint about this .

        Reply
        1. Team BankBazaarTeam BankBazaar

          Hi deepa mutagar,

          Hope we have answered your query. Have a nice day!

          Cheers,
          Team BankBazaar

          Reply
  40. Plz help me

    To,
    The consumer court,
    Mumbai;

    Subject: Mental harassment complaint against HDFC BANK LTD.

    Dear Sir/Madam,

    The case regarding mental harassment complaint against HDFC BANK LTD.i have loan and credit from Hdfc bank where in last month due to emergency reason I went to my native place ….

    I had not made payment for the loan and credit card last month….but when they (HDFC BANK) contacted me I have conveyed them the msg that once I am in Mumbai I’ll completely pay all ur dues.

    After conveying also…they have used foul languages and used to harrase us like anything. My dad has blood pressure problem and he has collapsed twice due to this people.

    They mentally tortured us,used foul languages and threatened us also…..
    Because of this condition my whole family is in shock state and we also got humiliated in our society because of this.

    I just want to ask,this is procesure to behave with your customer….

    Kindly help….

    Thanks & Regards,
    Roshan Behera

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi,

      We are extremely sorry to hear about your situation. Please address your complaint to the banking ombudsman.

      Cheers,
      Team BankBazaar

      Reply
  41. Tulsi Das

    I had an account with IndusInd bank, Barakhamba Road , New Delhi Branch . in that a/c cheque was sent by Employees Provident office against my claim. This was unknown to me. Now after getting information about this I contacted bank and they said a/c was closed by them and no payment was received. As per proof provided by PF Office the Bank was already cleared cheque as on 16/3/2012. Bank was refused and not even giving a/c statement for that period. What can do in this matter.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Tulsi,

      If you think this matter isn’t getting resolved despite your repetitive attempts with the bank, you should write to the banking ombudsman to get a satisfactory response.

      Cheers,
      Team BankBazaar

      Reply
  42. ashok chhabra,press reporter in punjab kesari

    R/SIR I AM REGISRER COMPLAINT CONTINOU FROM MANY DAYS BUT I AM HARRISMENT FROM YOUR SRI VIJAY NAGAR SBI BRANCH CONTINOUS. PLEASE ACCEPT MY REQUEST & LESTION TO ME FOR SETISFACTION . IF YOU NOT LESTION TO ME THEN I SELL GO TO COURT. TO TAKE JUDGEMENT. THANKS ,YOUR FAITHFULLY , ASHOK KUMAR CHHABRA,PRESS REPORTER OF THE PUNJAB KESARI,HOSPITAL ROAD,OPP. STYA NARAYAN MANDIR, SRI VIJAY NAGAR DISTT. SRI GANGA NAGAR,RAJ. MOBILE NO. 09414503609

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Ashok Chhabra,

      We’re sorry that you feel this way. However, please raise your concern with SBI, as we are not a bank and may not be able to help you out. If you’re unsatisfied with the customer service of SBI then you could seek the help of the banking ombudsman.

      All the best.

      Cheers,
      Team BankBazaar

      Reply
  43. rakeni

    State Bank Of India
    Customer Care
    24×7 08910497251 …
    Updated Customer Care Assistant
    Your Any Complaint Resolution

    Share Your Any Complaint & transaction Problem Just Resolve your

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi rakeni,

      Is there anything we can assist you with today?

      Cheers,
      Team BankBazaar

      Reply
    2. Vinayak

      Sir/Madam, I m resident of BELGAVI karnataka,i had an acc with SBI channamma nagar branch Belgavi-590006
      This is my copmlaint ,my aunty had given a cheque Rs 5000/- in the name of POWER TEK SYSTEMS and and party got credited then debited the same amount on 25th of Sept2017 and bankers of the party returned cheque too, were as Rs 57780/- amount is been debited from my acc instead of Rs 5000/-, The party produced the cheque to Vijaya Bank Belgavi, whow shall i get my amount immediately,SBI branch manager said it will recredted to my aunty acc,where as it is almost 10 dys now ,why in delay of recrediting the amount.if in case of our side mistake bankers will immidiately charge the penalty for such things,now will be responsible for the mis transactions, help me out what should i further take next action.
      Thank You
      Vinayak Annigeri
      Belgavi

      Reply
      1. Team BankBazaarTeam BankBazaar

        Hi Vinayak,

        Sorry to hear about your situation. In this case you will have to follow up with the bank to get the money reversed. Please check if you can speak to their customer care and get this sorted. All the best.

        Cheers,
        Team BankBazaar

        Reply
  44. DASHAVANT

    Hi sir
     
    Sub : cash dispensed in atm but cash deducted in account

    Respected sir

    I have an issue sir 21st September  I went to raichur for important work then I gon to raichur
    Nijalingappa SBI ATM I put the card in ATM machine suddenly lights are gon cash is dispensed in atm but amount deducted from my account & still my 20000/- amount will not refunded sir next can a take any legal action about sbi bank or next process..
     

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi DASHAVANT,

      Did you mean that the ATM did not dispense the cash, but your account got debited? Here’s an article that can help you out.

      Hope this helps!

      Cheers,
      Team BankBazaar

      Reply
  45. Rahul Kumar

    State Bank Of India [SBI] — reset my password
    Ra Raj Kumar singh 364215 on Oct 4, 2017
    State Bank Of India [SBI] — 08910497251..

    SBI Costumer Care no. 08910497251..

    Complaint Resolution Centar no. 08910497251..

    Any problems sloved call this number … Us On call..

    Money was deducted from my account even if when the website stated a failed transaction.
    While booking 3 bus tickets from koraput to parlakhemundi on the website indiabus.com the payment gateway was successfully redirected and balance was deducted but my tickets weren’t booked.
    756/-INR was deducted from my account via the SBI ANYWHERE APP and my tickets weren’t booked so I request for a quick refund to carry out my work.
    Waiting……

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Rahul Kumar,

      Sorry to hear about your issue. However, please note that BankBazaar is NOT a bank and will not be able to help you out in this scenario. You will have to get in touch with SBI directly to get this issue sorted. If you think you aren’t getting a response from them, then, you can escalate this to the banking ombudsman.

      All the best.

      Cheers,
      Team BankBazaar

      Reply
  46. Rajesh Lahoti

    Dear Sir,

    I have grievances against Yes Bank,Nagpur.The bank returned my cheque of Rs. 1,00,000 inspite of having sufficient balance in the account.When Complained to Head,grievances,Chennai no proper reply is received inspite of several reminders.I wish to complain the same to RBI Ombudsman but RBI website seems not working.I tried several times but unable to open complaint form.Could you please help me ?

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Rajesh Lahoti,

      Do you think you can send them your complaint via post? Or maybe try logging in a little later to see if their website is working?

      All the best!

      Cheers,
      Team BankBazaar

      Reply
  47. Aarti Singh

    i have account in axis bank, after demonetization from my account Rs.4500 gt deducted from some other state. i immediately approached the nearest branch and lodged a complaint. they asked me to write an email of the incident and also image of the destroyed ATM card.. i completed all the procedures but its been 10months now the bank are just saying we are doing the followup with our back office department.
    please help me how do i get this resolved and get by money back.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Aarti Singh,

      We’re so sorry to hear about your situation. We can only imagine how frustrating it must be for you. You can reach out to the banking ombudsman giving him the details of your follow-up and any other document proof that you have shared with Axis bank previously. Hopefully, you will receive a response from them.

      All the best!

      Cheers,
      Team BankBazaar

      Reply
  48. awdhehs mishra

    Dear Sir / Mam
    Still Reply awaited .
    Reg….
    Awdhesh Mishra

    From: “awdhesh mishra”
    Sent: Tue, 10 Oct 2017 09:55:52
    To: ,,,
    Cc: ,,
    Subject: Fw: ‘HBL=044-262-275’ Web – Bank Account – Account Transaction Related – Transaction in Statement / Bank Account – Enquiry

    Dear All
    I Awdhesh Kumar Mishra your customer last more then 10year in hdfc bank but due to some current scenario i was job less last few month and i was unable to pay your Cr Card Payment , Due to Financial Problem i was visited to Kolkatta for a Interview and that time i have only my Debit card , but when i reach at Kolkata your Cr Card Department has lock my Account with out any information and two days i beg money because i can not take any help from our friend or relative due to account loss , you can imagine what situation i face , i lost my job , i was depress and our bank has bound me to begging on road .I was calling your CS but not get any response they suggested that only collection Dept can help but your collection dept not picked phone it was disconnected automatically .
    on 5th i get call from collection for final settlement they have threat me that it will be go to CIVIL i was agree because i have no any other option but requested them to give EMI and Block my card i will pay slowly by next two three month but not get any positive response .
    I want solution 1st
    2nd how i logg for defamation because bank defamed me .
    You may check my Credibility any old performance but when i lost job and want help why no one is given solution .

    Awdhesh Kumar Mishra

    Reply
    1. Sanesh MathewSanesh Mathew

      Hi Awdhesh, Sorry to hear about your situation. However, we will not be able to provide guidance due to the specific nature of your query. Kindly address your complaint to the banking ombudsman. Cheers, Team BankBazaar

      Reply
  49. Ameet Kumar.. Assistance

    RBI Customer Care Number……+91 79822 61439

    Customer Assistance New Updated Number
    +91 79822 61439

    RBI Custmer head office
    Customer Assistance New Updated Number
    +91 79822 61439
    .
    .
    Any Complaints Connect 24X7 Huor
    Resolve Your Complaint Customer Care
    ( +91 79822 61439)
    ( +91 79822 61439)

    Any Time Any Were Just Call On Current Customer Assistance
    (+91 79822 61439)
    (+91 79822 61439)
    .
    .
    .
    .

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Ameet Kumar,

      Thanks for the information.

      Cheers,
      Team BankBazaar

      Reply
  50. RAKESH KUMAR

    DEAR SIR
    MERA ACCOUNT ICICI BANK ME HAI OR 04.09.2017 KO MERE ACCOUNT SE Rs. 9999/- KA FRAUD HUA JISKE 20 MINUTE KE ANDER MAINE CUSTOMER CARE KO COMPLAINT KIYA OR ATM OR NET BANKING CLOSE KRWA DI OR BANK EXECUTIVE NE KAHA K AAPKE PAISE AA JAYENGE WITH IN 8 WORKING DAYS. FIR BAAD ME KAHA K AAP POLICE COMPLAINT KRO QKI 3D SECURE PIN SE PAISE WITHDRAWAL HUE H JBKI MERE PASS NA KOI OTP AAYA NA HI MAINE KISISE SE ATM SHARE KIYA OR BANK NE BILKUL MNA KR DIYA H K YE MERI RESPONSIBILITY HAI NA KI BANK KI
    PLEASE SUGGEST ME FOR FURTHER ACTIVITY.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi RAKESH KUMAR,

      That is very unfortunate and we understand your plight. You can either follow up with your bank to get an approximate date with regards to when your funds will get credited back to your account. If you do not get a satisfactory response from them, we suggest you take this up with the banking ombudsman.

      All the best.

      Cheers,
      Team BankBazaar

      Reply
  51. rakesh Kumar

    sbi online custamer care
    complen any problem customer service helpline no.7043105049

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi rakesh Kumar,

      Is there anything we can help you with today?

      Cheers,
      Team BankBazaar

      Reply
  52. MUKESH Kumar Bhardwaj

    Dear sir/madam,
    The applicant’s old account number 207700101030237 and the new account number is 520101206457959! The applicant had only collected 6000 and 200 rupees on 11/09/2017! And if he went to the bank, then cut the first 10000 and deposited it back in the account and again on 19/09/2017 Please help the petitioner for deduction of Rs. 10,000.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi MUKESH Kumar Bhardwaj,

      We are unable to understand your query. Are you referring to a deduction that your bank has made in the amount of Rs. 10,000? Please clarify.

      Cheers,
      Team BankBazaar

      Reply
  53. JOGENDER PAL SINGH

    SIR/MADAM MAINE 11/07/2017 KO KHURJA BULANDSHAHR SBI ATM SE EK BAR 10000rs, DURSI BAR 20000rs NIKALE BUT WO NHI NIKLE OR ACCOUNT SE 30000rs BALANCE DEDUCT HO GYA. BANK ME COMPLAINT KI BUT UNHONE MNA KR DIYA, POLISH THANE ME FIR KI BUT UNHONE FIR NOTE NHI KI. 2 MONTH SE UPER HO GYA H BUT KOI SOLUTION NHI HUA ABHI TAK. PLEASE HELP ME.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi JOGENDER PAL SINGH,

      Please register your complaint with the banking ombudsman.

      Cheers,
      Team BankBazaar

      Reply
  54. RAJESH KUMAR PATHAK

    RBI श्री मान जी मै BANK OF BARODA का COSTUMAR हु मैंने UPI/BHIM के माध्यम TRANSACTION किया बैंक UPI का CUSUMAR CAYAR UPI TRANSACTION FREE बताता है और बैंक मेरे खाते से 7575 रुपया काट लेता है बैंक से पता करने से बताते है लेज़र फोलियो चार्ज है क्या लेज़र फोलियो चार्ज SBI में नहीं लगना चाहिये मैंने SBI से UPI TRANSACTION किया है जिसमे कोई चार्ज नहीं कटा भी क्या RBI ने सभी बैंक के अलग अलग रुल बनाया है मेरा B O B A/C 00670100019825 है मेरा नाम राजेश कुमार पाठक MO 9532938073 9076510052

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi RAJESH KUMAR PATHAK,

      We are not sure what is meant by ledger folio charge. Please check with the bank why this charge is necessary.

      Cheers,
      Team BankBazaar

      Reply
  55. Dr Anuj

    Sir/Madam
    I had a RD account with SBI Patna. This account was closed prematurely by me 0n 01/12/2016. But after closing the maturity amount was not credited to my account.
    the statement of the said account has reference given below
    “CLOSE A/C BY CHEQUE/
    AUTO CLOSURE.BAL TRF TO BC/IOI-BC TO BE ISSUED A/C ”

    For this i inquired many times through SBI online CMS services but the reply was to contact the home branch. So last month i went to the home branch inquiring the same but they couldn’t trace the amount. I have given written complaint to the home branch (SBI Patna) but even after one month no action has been taken. So for this can i go to Banking Ombudsman.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Dr Anuj, Yes, please! Kindly get in touch with the banking ombudsman to resolve this issue. Cheers, Team BankBazaar.

      Reply
  56. grv

    I try to withdraw money by ATM but my money get deducted but i didn’t get any money so I gave an application to take necessary action and it’s been over a month now and by RBI rule the back should pay 100 rs each day as a inconvenience of customer after 7 working day of complain and when I ask bank about this they clearly declined my request and said there isn’t and rule like this what should I do now…plz rply

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi grv, Kindly address your concern to RBI’s banking ombudsman. Cheers, Team BankBazaar.

      Reply
  57. Ajay

    I have bank of India s physical shares which I want to convert digital and I request to bank officials agent but he didn’t reply then I mailed to bank registrar but they also didn’t reply once I got call from same bank officer asked me to mail the details of the share certificate which I mailed after that no reply. what shall I do and how to transfer my share to my demat account. Please guide me.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Ajay, Please contact your broker for further assistance. Cheers, Team BankBazaar.

      Reply
  58. Ratnesh Bajpai

    Hi All,

    I recently experienced a fraud transaction on my KOTAK credit card. Ireceived a SMS “A Transaction of Rs.7695.42 has been done on your Kotak Credit Card No.xx8728 at PRINCEARUN on 21-Dec-2017. “.

    Luckily phone was in my hand and as soon as i received first transaction sms, i immediately blocked my credit card. Also i logged a complain to KOTAK customer care . While i was logging my complain, i continuously received many fraud transactions messages but those were declined as i blocked my card after receiving first transaction message.

    Second day itself, i filled and sent Dispute form which was acknowledged by KOTAK (Ref No- 1-8078644555).

    Kotak told me that they will take 45 days to investigate. I don’t know what to do but i don’t wan to pay which i never spent.

    I never ever shared any details with any one.

    Any help would be appreciated.

    Many Thanks,
    Ratnesh (iamratnesh@gmail.com)

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Ratnesh Bajpai, we’re sorry to hear this. Please continue to stay in touch with your bank until this issue is resolved. If your bank fails to resolve the issue to your satisfaction, you can write to the Banking Ombudsman. Cheers, Team BankBazaar.

      Reply
  59. Baalasubramaniyan

    Hi sir. I’m writing this with a lot of pain mentally hoping that you will show me the solution for my problem. Sir on November 27 th this year i Tried to withdrew 10000/-rs in a Bank of India ATM.That is a SBI ATM card in Chennai. When i approached and followed the procedures to withdrew my money The power went off when the machine just started to count the cash. Unfortunately I received a sms stating that rs 10000/- babe been debited from your account. So i checked the valence by using sbi missed cal facilities and confirmed that the 10000/-rs have been debited. I enquired the Security about this problem and power cut. He stated men that this is the casual problem sir. It’s happening often so don’t worry you will receive your money soon or within one or two days. But i was not able to go from there so i waited there with the Security until the power come again. It took some minutes to restart and as soon as it restarted i checked again but they’re was no use. My 10000 rs did not come back. Actually i was suffering from eye complaint so i planed to visit dr.agarwal eye hospital with that money and also face some personal problem. But as the time was growing to night i was not able to go the doctor. I again enquired the Security about this problem and went away. I wanted to register a complaint about this to the SBI customer care. So called to their no. And filed a complaint against this money. Having registered my complaint they have me a Ticket Number Like. AT526343……… And also they gave me an assurance that. Within 7 working days your complaint will be resolved. So i kept on calling them so many times about this matter. When i sent an E mail complaint to the sbi but they’re is no resolution came from them. They were always saying that your complaint is under process so we now send a reminder to the team.. with a lot of tension and physical problems i was writhing for their reply for the last 1 month. But today 28/12/17 i received a sms from the sbi dyeing that”Your complaint 00000000has been attended to and closed after resolution as:ATM BANK HAS AGAIN CONFIRMED THIS TRANSACTION AS SUCCESSFUL. RELEVANT DOCUMENTS SENT TO YOUR BRANCH..”
    On seeing this message i immediately called to the sbi customer care and enquired about this inhuman cheating attitude from the bank? They were saying sorry and other things only but. My mother tormented mentally a lot and i lost my peace and feeling very shame of myself and the bank. Without taking food i I’m writhing this to get some resolution sir.
    1- For the last 30 days i lost my mental peace due to this matter. Further my mother also worried mentally a lot.
    2- How can this public sector banks cheat the customer’s money? what is the resolution for this problem sir?
    3- How can i get my money back and what remedy can i get from the bank for my mental agonies and cheating of my money?
    Please sir give me some resolution as earlier as possible sir.
    Thanking you sir…

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Baalasubramaniyan, We’re sorry to hear this. We advise you to reach out to the Banking Ombudsman at the earliest. You can read all about it here. Cheers, Team BankBazaar.

      Reply
  60. ANSHU GANGWAR

    Sir/madam mera 5000 rupey date 11/11/2017 ko account se kat gaye iske liye mene application branch me date 16/11/2017 ko di branch ne mujhe 21 days ka time diya or bad me 1 month 10 days tak mujse khate rhe ki mera ballanc glat kata hai jo 2 ya 3 din me aa jay ga me branch me 12 bar gya har bar mujse yehi kha per bad me 26 des 2017 ko khane lage ki H D F C balo ne mna kar diya sir mera ballanc glat kata gya h kirpya mera ballanc bapas karne ki kirpa kre account number 08901000011264 mera account punjab & sind bank me h ATM card no 5129530890021794
    Us kiya ATM H D F C bank ka hai jo amrapali manesar me hai
    Anshu gangwar

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Anshu, We’re sorry to hear this. If your bank is refusing to help, we suggest reaching out to the Banking Ombudsman at the earliest. Cheers, Team BankBazaar.

      Reply
  61. rohit gupta

    sir ek sbi ke servent ne hmari jindgi khtm kr di h hmare ac m pese na hone pr bhi usne 10 lakh rupee ka cheaq pass kr diya

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Rohit, We’re sorry to hear this. Please reach out to the Banking Ombudsman to resolve this issue. Cheers, Team BankBazaar.

      Reply
  62. ANSHU GANGWAR

    Sir mai hdfc ATM se 11/11/2017 ko rupaye nikalne gya tha to mera balance nhi nikla or mere account se rupaye kat gye mene iskeliye mene Branch me 16/11/2017 ko complaint ki branch ne mujhe 7 days ka time diya tha me 7 days bad gya to mujse manejar ne kha ki mere pas mel aaya hai kiaap ka balance glat kta hai aap ka balance 2 ya 3 days mai bapas aajay ga or me 5 days bad gya to bhi mujse ye hai bola gya or 40 days tak mujse yhi khene ke bad 26/12 2017 ko mujse kha ki HDFC balo ne mel bheji hai ki unka yha se balance nikal gya he per mera balance nhi nikla tha mene hdfc branch me jakar manejar se kha ki mujhe cctv se photo dikha do aagar mera balance nikla hai per manejar ne mujhe camera chak nhi karvaya mene head office me bhi complaint ki per mera na hi aaj tak balane aaya hai or na hi koi mere pas koi photo kirpya mera balance bapas kre
    Mo no 9621432903, 9911233868

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Anshu, We are sorry to hear about your situation. Unfortunately, we are not in a position get your money back for you. However, you could write to the banking ombudsman explaining your situation so that a solution may be forthcoming. Cheers, Team BankBazaar

      Reply
  63. Vivek Singh Rajput

    Sir,
    Agar bank current account me coin deposit karne se mana kare to iski complaint kaha karna hai jisse jald se jald problem short out ho.
    thank you

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Vivek, You can talk to the bank manager. If he doesn’t respond, kindly get in touch with the RBI’s banking ombudsman to file a complaint. Cheers, Team BankBazaar

      Reply
  64. Sandeep Juneja

    Dear All Customers of HDFC bank –

    If at all you have availed ANY Loan on Floating Rate Basis and wish to foreclose / prepay, pls note – YOU MUST NOT PAY ANY FORECLOSURRE CHARGES TO HDFC BANK. This is as per RBI Circular of 7th of May 2014 and this has been acknowledged to me by HDFC Bank.
    If any of you have already paid any foreclosure charges, you can claim refund with interest from HDFC bank. For any support / guidance, pls get in touch with me at: 9987004136

    Reply
    1. Team BankBazaar

      Hi Sandeep, Thanks for the information. Do keep reading our blog and give us your insights. Cheers, Team BankBazaar

      Reply
  65. Selvam

    I wish to inform that we are we are running grocery store. one of our customers made payment Rs.1900 via ATM card on 8th Jan 2018 that transaction was failed no slip yet coming in pos machine. when i ask our customers bank (Bank of India)
    the transaction conformation is not received from our bank(State Bank of India). please give me solution.
    Thanking you.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Selvam, Firstly, if a transaction fails, you should be trying again instead of concluding that the transaction has already taken place. In your case, it doesn’t look like the transaction was completed. Anyway, kindly contact your bank. They may be able to help you out. Cheers, Team BankBazaar

      Reply
  66. Nishant chauhan

    Dear sir,
    Humse 10 ka coin nhi leta hai petoral pomp wale
    Hm kya kre…
    Coin lene se inkaar karta hai …..!!!!

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Nishant,

      Although it is still legal tender, there is a lot of public resistance towards 10 rupee coins. Vendors are still reluctant to accept it. Why don’t you try exchanging the coins at a bank?

      Cheers,
      Team BankBazaar

      Reply
  67. D.Rajendran

    my name Rajendran and i working in pvt ltd company and i get loan from India bulls and paying EMI for last 5 years.
    and at present Home loan interest rate 10.15% charging me as on date and i called India bulls customer care for why they charging higher rate of interest i.e 10.15% more and they simply reply that RBI not inform to reduce interest rate for old customer.

    What this correct? why we paid more interest? if interest is increased then they automatically increased my interest rate but if decreased the y want RBI Intimation.

    worst experience with India bulls

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi D Rajendran, It is not mandatory for financial institutions to get rates. It is true that usually new rates are given to only new customers while the old rates may or may not be reduced. Read this blog post for more information. If you are not happy with your Home Loan lender, you can do a balance transfer. Click here to check out Home Loans. They start at 8.3%. Cheers,Team BankBazaar

      Reply
  68. RAMAKANT GUPTA

    Hi, This is RAMAKANT GUPTA, a senior citizen retired from self employment in Pharmaceutical field. After Retirement, shifted to our Native Place from Work Place of Nerul, Navi-Mumbai to Chhatarpur in M.P. in the year 2014.
    Kindly advise for the following bank’s problem faced by us-
    1. Abhyudaya Co Op Bank Ltd, Nerul East Branch- On closing our Saving account in first quarter of 2017, Bank had deducted about Rs 300 under different heads including ACCOUNT’S CLOSING CHARGES. Is the Bank allowed to collect under this Head?
    2. We have two Joint Saving accounts in S.B.I, Hatwara road Branch, Chhatarpur ( M.P.), in one First a/c holder is me (Husband) & in other My Wife. Frequent problems observed with SBI-
    a. Levying of charges without adequate prior notice to the Consumer– Bank should not have any rights to deduct consumer money without prior consent/ information. Some time, unexpected deduction also causes INADEQUATE FUND IN ACCOUNT FOR CHEQUE INSTRUMENT ISSUED & SPOILING THE REPUTATION OF CONSUMER DUE TO BOUNCING THE PAYMENT BY BANK.
    b. Insisting by bank to keep some FDR in Bank for allotting Locker, which is not the norm as per RBI Guidelines.
    c. Bank is very prompt in deducting the charges for SMS facility activation ( without any Prior information), but very slow in keeping their SMS system updated to send the prompt SMS for Debit/ Credit of Consumer’s account. On complaining to Bank Officer, simple response is, ” FROM OUR SIDE WE HAVE ACTIVATED THIS FACILITY, THERE MIGHT BE SOME FAULT IN BANK TERMINAL”, While Bank terminal works Promptly for DEDUCTING Charges?
    d. There are some norms of bank to maintain some Minimum BALANCE in account, failing to which, there is quick deduction of charges ( without any prior information). But very frequently, when we approach bank to deposit CASH, they are refusing to accept as “INTERNET TERMINAL IS NOT WORKING”.
    e. We had received some Funds by SALE of our Property in Mumbai in the months from Nov 2017 to Jan 2018. Just to get benefit of more interest on Fund, we had requested to activate our both the Joint Saving accounts with MOD Facility in Nov. 2018. We had reminded several times to Bank Officer for Non Activation of same in one account. After about 1-2 months time, we were informed by Bank Officer, the Bank system is not activating two accounts in one CIF NUMBER. But in the month of Jan. / Feb 2018, both the accounts are Activated. Why should we suffer for loss of Interest from our Fund due to the negilence of Bank system?
    Kindly advise us, how we can keep our Grievances with SBI/ RBI ?
    Thanking you,
    R.K.Gupta, Mob-7987195394 / 9425145774 / 9892565029/9819674158.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Ramakant, Addressing your first concern – yes, some banks do levy charges on closing an account with them. As far as the SBI issue is concerned, we’d suggest that you raise your issues with RBI’s ombudsman. Cheers, Team BankBazaar

      Reply
  69. Sachin Aggarwal

    meine punjab and sindh bank se secure od li thi 15 lac ki in 2015 but vo abhi tak bhi mere cibil me show nahi kar rahi meine eski complained kaha kar sakta hu

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Sachin, Kindly get in touch with the bank regarding this. You can also write to CIBIL. Cheers, Team BankBazaar

      Reply
  70. rakesh

    I had taken a loan from scb, and just from the next emi date i kept on calling and saying bank that please take emi every month out of my account they never took out and now after filling a complin with them they said you please pay 4 emi which are due and we will make your cibil alright, my request was please make my cibil alright i will make the payment. for this they sent me some dummy cibil score which is not matching with bankbazar who i trust.

    never they replied for my mails or for my call and now after 4 month they want all the emi at a time and when already damaged is done to cibil.
    what shall i do now

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Rakesh, Kindly request the bank to issue a NACH mandate and deduct the EMIs automatically from your current account. This will solve the issue. Cheers, Team BankBazaar

      Reply
  71. Shivshankar gupta

    Hello sir
    Yesterday I visited my nearest sbi bank IFSC-SBIN0008175 for deposit 1000 rupees coins in my account but they refuse to take it and told me that bank take only the number of coins 250 in a day.
    Now what I do ?
    Please help me sir

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Shivshankar, Although there is no specific amount mentioned by the RBI, banks may be reluctant to accept too many coins at a time. This is because there is no machinery in place to detect whether a coin is fake or not, so this has to be done manually. We suggest that you exchange the coins in small batches. Cheers, Team BankBazaar

      Reply
  72. Saurabh

    Dear Sir/mam I can’t use my debit card and my ATM is withdrawal 3000 debited from my SBI Bank account how can this possible please help me
    Thank you

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Saurabh, Kindly get in touch with SBI to sort out this issue. Cheers, Team BankBazaar

      Reply
  73. Bhanu sharma

    Sir. I my bank deducted Money for. Failed transaction which and two months are over but bank not revert my money my bank is paytm payment Bank I have a mail in which bank said that payment was failed…

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Bhanu, If Paytm is not responding, then you can write to the banking ombudsman. Here’s the email ID of the banking ombudsman – bonewdelhi2@rbi.org.in. Cheers, Team BankBazaar

      Reply
  74. sanjay laxman mali

    Hi sanjay mali maine rbl credit card ka payment upi app se kiya tha bank of maharastra se wrong payment hua tha rbl bank chinhwad branch ifsc code (RATN0000052) pe kiya tha jab ki mujhe credit card ke ifsc code pe payment karna tha jab ki galti se wrong ifsc code dala gaya upi no (731010157194rbk) hai mera card no (5369076450646868) hai AMT(5000) hai payment date 06/11/2017 krua karke mujhe mera amaunt refund kar dijiya

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Sanjay, Please contact your bank. They will help you solve this issue. Cheers, Team BankBazaar

      Reply
  75. vikas kumar

    hi vikas kumar sir, 2 lakhs 78 thousant had been withdrawn fraduly without sharing anything else to anyone .after it complained customer care ,fir lodged at police station but 15 days has passed but they can,t say anything about money will be refunded or not. so,please advise me what to do sir…..plz….

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Vikas,

      If your bank is not helping you, kindly address your concern to RBI’s banking ombudsman.

      Cheers,
      Team BankBazaar

      Reply
  76. Bharath

    Dear sir / Madam,myself Bharat,my father SBI Credit card fraud transaction happened on 10/01/18. Rs.50000 Girl Cheated me she is name Nandhi She is mobile No : 8376953307 She said that from SBI credit card head of department,Nungambakkam Chennai, she said that my credit card,Balance,card holder Name and told me still you not used credit card and told you don”t know how to use credit card,i trust she is from bank, she told y reward Points and credit Card activation,As i trust She is from SBI Credit card, i given card details & cvv followed by OTP. finally i am cheated,i blocked credit card with in 24 house. & I am given Compliant to SBI Credit card but not taken any action against merchant CITRUSPAY SPICESAFAR and Fraudster finally SBI Credit Card Department liability

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Bharath, Please be advised that all banks repeatedly state that you should never share your card details with anyone. No bank representatives will ask you for the same as well. However, now that you’ve unfortunately experienced such an incident, you can raise a complaint with SBI. If they don’t respond, you can either write to RBI’s banking ombudsman or get legal help. We hope you get your money back somehow. Cheers, Team BankBazaar

      Reply
  77. PUTTASWAMY

    HELLO SIR ,
    MY SELF SWAMY I HAD MISTAKE IN ONLINE THROUGH SENT AMOUNT 9,000 RUPEES TRANSACTION MISS ACCOUNT NUMBER HDFE BANK TO ICIC BANK ALREADY CREDITED THAT ACCOUNT …
    IMMEDIATELY COMPLIANT RAISE TO NET BANK CUSTOMER ….STILL 4 MONTHS RUNNING NET BANKING CUSTOMER NO BODY NOT RESPONSE & HADFC BANK MY BRANCH ALSO INFORMED BUT THEY SAID NET BANKER THIS ISSUES WE ARE NOT GETTING LIKE THAT TELLING WHAT I DO FINALLY OPTION…..

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Puttaswamy, Please write to RBI’s banking ombudsman. Cheers, Team BankBazaar

      Reply
  78. Chandni

    Dear sir,
    The adhaar linking manager appointed in kotak bank beach station branch Chennai zone.is very unprofessional to his duties .kindly appoint the staff com8ng on time to duties on first working day of week.please

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Chandni, Why don’t you get in touch with the bank manager and bring this to his/her notice? Cheers, Team BankBazaar

      Reply
  79. Kusum Babu Solanki

    Dear Sir,

    I am ICICI saving account holder, some one had hacked my account and remove 20000 rupees on 08/04/18. i had logged the complaint on the same day and submitted all the require document. but at the end ICICI had given the final statement that they will not refund my ammount. I wanted the RBI People help so that they caught this hackers and give proper security to our account. its a bank responsibility to secure thier customer account. Police said as per RBI norms if the money get deducted from some one its a bank who is reponsible to repay the amount to the victim and take strict steps.

    Regards,
    Kusum

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Kusum, We’re extremely sorry to hear about this unfortunate incident. Kindly write to RBI’s banking ombudsman for immediate results. Cheers, Team BankBazaar

      Reply
  80. RAMAKANT GUPTA

    SIR A FRAUD TRANSATION IN 10 MARCH 2018 GOOGLE OCTRO. COM HAS DEDUCTED 5900.,5900,50 TOTAL 12030 RUPEE FROM MY ACC WITH OUT ANY O T P AND S B I STAFF HAS NO RESPONCE TO ME MYSELF I HAVE DO COMPLAIN ON CMS OF SBI COMPLAIN NO 3989596916 ON 12 MARCH NO BODY CAN LISTENING MY COMPLAIN PLEASE SIR I REQUEST TO YOU TAKE QUICK ACTION AND REFUND MY MONEY TODAY 41 DAYS PASSED NO RUPEE CAME BACK IN MY ACCOUNT

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Ramakant, That’s rather unfortunate. Please write to RBI’s banking ombudsman. Cheers, Team BankBazaar

      Reply
  81. sushil Kukreti

    Dear All,

    It was very painful and unexpected incident that occurred with me when I came to know that there was a fraud of Net Rs.1 Lac by using my Mobile no. @

    .I got a call from 7478501976, the person who made a call stating that he is calling from Airtel and your mobile number is not registered with

    Aadhaar card therefore this will be blocked with immediate effect. That time I was in roaming at Rishikesh in Uttrakhand. Also he gave me a SIM NO (SIM

    8991000900069313396U) and said please forward given SIM details to 121 even I was assured reason being I am sending to Airtel only, which I did and thereafter my mobile no blocked and also an incident took place simultaneously that I mentioned above.

    I made call in first step to Airtel from another number and got to know that I have to go to any Airtel in case services not resumed after removing & placing this

    SIM in phone. I visited to Airtel store next day at Rishikesh only, opposite of Bhardwaj hospital where I was told that my mobile number is blocked and will be resumed in Delhi only.

    Consequent to this incident, Also I visited my bank on Wednesday 25-04-18 that how this big transaction was made without my approval then I was told that It

    was done through UPI application only and amount transfer to “Assam Gramin VI” . Also, I was given assurance that bank team will investigate this matter seriously in this regard.

    I got new SIM issued from Najafgargh store on 25-04-18 when I was told that this SIM is blocked.

    It is a very big amount for me that I earned with hard work and requesting all concern to take this entire episode to the conclusion with reversal of this.

    Looking forward to hearing on this from all of you.

    Thanking you & Regards,
    Sushil Kukreti
    9873649834

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Sushil, As unfortunate as this incident is, you must remember never to share any details regarding your phone number or bank information to anyone. No representative calling you will ask you for such details too. However, now that the damage is done, we advise that you get legal help for the same. Cheers, Team BankBazaar

      Reply
  82. pawan kumar verma

    my SBI bank account number 55155054869 name Pawan Kumar Verma, behror. SBI hold RS 10000 from my account without any cause. neither manager nor staff give us satisfaction why they hold that sum. kindly Grant my money if I not default in bank.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Pawan, Kindly write to RBI’s banking ombudsman. Cheers, Team BankBazaar

      Reply
  83. Amrita

    Hi
    Some Fraud transaction has happen from my account without my information ,
    I have logged complaint to bank but they have disowned it,
    what can i do further,
    Please help

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Amrita,
      Kindly write to RBI’s banking ombudsman.
      Cheers, Team BankBazaar

      Reply
  84. Abhishek pratap Singh

    Sir ,
    I , Abhishek pratap singh have an account in sbi .there were fraud transaction of Rs 70000 from my account no 31623631417 during night time between 2300 to 0100 by using atm card whereas my atm was with me and I was issued with only one atm card.
    I complained to bank and cyber cell .now one month has been passed but there is no update of complain from bank.I also complained to regional branch manager office but they are telling it will take time not giving any approx period for resolution. What I should do now.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Abhishek,

      We’re sorry to hear this. If your bank has not heeded your request until now, we suggest writing to the Banking Ombudsman immediately.

      Cheers,
      Team BankBazaar

      Reply
  85. Hemant

    In the MSME sector, is an existing MSE unit with UAM and its PAN be denied credit upto Rs. 20 lakhs by any bank for the want of margin money. We know that margin money is collateral. It is just a synonym used by some corrupt bank staff because seeking ‘collateral’ is forbidden, so they seek it in a different way so that collateral to some extent is covered within these 20 lakhs as well, while the law is that upto 20 lakhs no collateral must be sought, and above all, a live micro enterprise with all live attributes cannot be killed for anything by depriving it of credit as financial inclusion has to be done else it will die. It is a matter of life and liberty as its livelihood.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Hemant,

      Thanks for the info.

      Cheers, Team BankBazaar

      Reply
  86. nitin vasagadekar

    i have an salary account in axis bank in nashik. my bank debited 2100 rs from my account last month for failure of payment by cheque as salary late in feb and in march. in may, yesterday, they debited 2329 rs and 419 rs gst on consolidated account charges. how this charges levied me every month. i am not an nirav modi, why i pay this my salary amount

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Nitin,

      Kindly contact Axis bank customer care and ask them about the deductions. Post that, if you still feel that you’ve been charged wrongly, kindly write to RBI’s banking ombudsman.

      Cheers,
      Team BankBazaar

      Reply
  87. RAHUL KUMAR RAi

    Sir,
    Dtd, 27/04/18 refund issued by Amazon Rs 1,199,,but not credited yet in my account ,,
    Amazon refund reference number is – 811714318827
    Many time I contact sbi customer care & Amazon customer care but they did not help me,

    Reply
    1. Team BankBazaarTeam BankBazaar

      Dear Rahul,

      We would suggest that you get in touch with SBI regarding this matter.

      Thanks,
      Team BankBazaar

      Reply
  88. RAHUL KUMAR RAi

    Sir
    Amazon online shopping Dwara mere SBI account me
    Dtd 27/04/18 ko Rs 1,199 refund Kia gya Lekin Abhi tk prapt nhi hua, , Amazon refund reference number – 811714318827
    Yadi Mai sbi customer care ko phone kr rha hu to Vo kh rhe h ki aap Amazon customer care so bat kri,, aurvjb Amazon customer care so bat kr rha hu to Vo kh rhe h ki reference number BTa kr sbi me bat kro,,, Lekin koi help nhi kr rha h,,
    Please help me,,

    Reply
    1. Team BankBazaarTeam BankBazaar

      Dear Rahul,

      We would suggest that you get in touch with SBI regarding this matter.

      Thanks,
      Team BankBazaar

      Reply
  89. Upendra Kumar Dangi

    Is there any RBI directive /provision for differential charges by banks for same type of services in same city branches of one bank, if yes, plz let me have the reference of the directive and if no take up the matter with RBI for further clarification as some banks specially private sector banks are charging differential charges.

    Reply
  90. Upendra Kumar Dangi

    I have hired two lockers at different branches of one pvt. sec tor bank in same cityI . Yearly rent at one branch is Rs650/- PA and at other branch its Rs.1250/- PA (+GST). Is it as per RBI directive /provision for differential charges by banks.If yes, plz let me have the reference of the directive and if no take up the matter with RBI for further clarification as some banks specially private sector banks are charging differential charges.

    Reply
  91. Dipal

    Mera name digpal.mana 7/08/2018 ko corporation Bank sa 15000/ ki neft transfer ki .jo ki wrong account m credit ho Gai.eska bareya m maney bank ko jankari Di. Jabki mera dawara dya gaya costumer ka name aur ifsc code right ha.fir bhi bank dawara money wrong account m transfer ki gya. Mera costumer complaint no 1000050141.abhi tak mujhey bank dawara ko response nahi Mila.so please help me.l shall be thankful for this.

    A/c no 141900101003244
    Ifsc code corp0001419

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Dipal,

      We’re sorry to hear this. We suggest you try to sort this matter with your bank first. If your bank still doesn’t help, please write to the Banking Ombudsman about this.

      Cheers,
      Team BankBazaar

      Reply
  92. JAHANGIR ALI

    HELLO SIR . GOVERNOR . RESERVE BANK OF INDIA. SIR I BAG TO SAY RESPECT FULLY THAT I. I AM JAHANGIR ALI. FROME= VILL. BAMNA, POST=MILAKKHANAM, TEHSEEL=SWAR, DISTRICT= RAMPUR UP INDIA ? SIR MERA ACCOUNT STATE BANK OF INDIA BARANCH SWAR MAIN HAI MERA ACCOUNT N. =32566075941 HAI IFSC COD=SBIN0000643 HAI MERE ACCOUN SE DATE 20/04/2018 KO TIME 4:44 PM PER 6000 RUPAY KAT GAY HAI AUR MERA ACCOUNT HOLD KAR DIYA HAI JO KI MERE PAAS SMS BHI AAYA HAI SMS ME YE LIKHA HAI. [HOLD FOR INR 6,000.00 CREATED IN YOUR AC XXXXX075941 ON 20/04/18. DOWNLOAD YONO@WWW.YONOSBI.COM 4:44PM] SIR AAP SE SADAR ANURODH HAI KI MERA BALANCE MERE ACCOUNT ME WAPAS KARWANE AUR ACCOUNT SAHI KARWANE KI KIRPA KAREN GOVERNOR JI KI MAHAN KIRPA HOGI ? MERA MOBILE No 9758411580 hai jo bank main laga hai?

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Jahangir,

      We suggest you get in touch with your bank directly regarding this matter.

      Cheers,
      Team BankBazaar

      Reply
  93. Online Cakes

    It is seen that most of the times it is advised to report matters to the banking Ombudsman RBI, but there are differences among Banking Ombudsmen as well. The best one is from Maharashtra and Goa, and the most corrupt one is in Uttar Pradesh to which many thousands complaints were filed and only 5 decisions went against banks. Besides, RBI has allowed matters of credit to be decided by the banks themselves and any complaints to RBI fetch response that Bank frames rules according to its board approved policies, but even when there are severe violations of law of land they give the same absurd response. NPAs are not result of corrupt borrowers as they present their file for funding and they have the right to seek and the right to show good picture of themselves, but as they have the right to seek they do not have the right to get, and this is where the corrupt bank babus jurisdiction comes in.

    To some extent Islamic Finance and Banking is good in this regard, best reference http://www.barqat110.com/Islamic-finance.php proving the same, and now it has advanced with acceptance of crypto currency feature as well . And there has to be enlightenment, and as business faces “Jago Grahak Jago”they should be themselves first accomplished overcoming the Public Sector bank corrupt babudom, then they can render well to their own customers. Banking customers interests have to be respected. They require enlightenment and they are most important as they are business to everyone.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Online Cakes,

      Thanks for your comments. Keep reading our blog for more insights into the world of finance.

      Cheers,
      Team BankBazaar

      Reply
  94. Abhishek pratap Singh

    Sir ; what should do if banking ombudsman is not solving complain of fradulent transaction within one months.if wait how many days otherwise any next step.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Abhishek,

      The Banking Ombudsman usually resolves the issue quickly. If they don’t resolve the complaint, you can appeal to the appellate authority within 45 days. The appellate authority is the RBI deputy governor.

      Cheers,
      Team BankBazaar

      Reply
  95. UJAGAR SINGH RAWAT

    sir, my name is ujagr singh rawat. My saving account is with SBI. On 4/6/2019 at 6.44 am, I was sleeping at my home. when I wake up I have got three messages from SBI regarding cash transaction. Sir, the hackers withdrawal Rs. 35500/- from my ATM. Immediately I close my ATM in Customer Care of SBI. After that complaint was lodged at Lodhi Coloney Police Station because I am a customer of SBI Lodhi Road. Sir, How this happen when the ATM is with me and my limit is only 20,000/- thousand a day. Sir, I shall be grateful if you help me in this matter and i also wanted to know who will give me that amount SBI Bank or Axix Bank because the hacker transacted the amount from AXIX ATM. Pl. help me.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Ujagar,

      Please get in touch with your bank regarding this matter. If the matter is not looked into by the bank, we suggest you get the help of a legal counsel.

      Cheers,
      Team BankBazaar

      Reply
  96. Amreen Fatima

    29may2018 ko ICICI Bank ATM Sultanpur Mera ATM card Jo ki axis Bank ka usme 10000 rupay ka transaction hua paise mujhe mile nahi….Mere paas itna Paisa b nahi k main CCTV footage nikalwa saku..please mere paise jald see jald credit kar dijiye…Meram amreen hai 916010014747097 axis bank ka a/c aaj morning 29_05_2018 me Mere 10000 ka transaction hua h ICICI Bank Sultanpur k ATM se ye paise mujhe nahi mile please help me as soon as
    Amreen Fatima 8090334087

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Amreen,

      Sorry, we won’t be able to help you in this regard. Please speak to your bank regarding this.

      Cheers,
      Team BankBazaar

      Reply
  97. Jaywant Indurkar

    Dear bank bazar team,
    My money got stolen(withdrawl) by someone from my account through atm. It was 1,60,000/-rupees. I have lodged written complaint to SBI, cyber blog and banking Ombudsman also and also filled FIR. It is now approximately 9 month to that complaint…n action also taken by the bank they admitted that money was stolen fraudulently but they only pay back 50 percent means 80,000/- of the missing amount when i asked the reason then they said that only half amount is approved by the Ombudsman ….so i want the specific reason of that action…..n i want..the full refund…pls help me as soon as possible…

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Jaywant,

      We suggest you get the help of a legal counsel to sort this matter between you and the bank.

      Cheers,
      Team BankBazaar

      Reply
  98. Ricky

    Fraudulent transactions of amt. 56000/ – approx have happened from my A/C without my knowing and my know how from SBI Telco
    branch., Jamshedpur Jharkhand . where no SMS , no email nor an OPT was sent in this regard. It’s almost 22 days past nor have I received my amount nor have I received any convincing reply from the bank officials as of yet.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Ricky,

      If the bank is not heeding your concerns, we suggest you escalate matters and write to the banking ombudsman immediately.

      Cheers,
      Team BankBazaar

      Reply
  99. Sri Harsha

    Hi,

    How Can I raise a complaint on DHFL in banking ombudsman there is no option to choose the bank. My cheque got bounced and I had paid those charges but still they are collecting excess charges again from me.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Sri Harsha,

      Banking Ombudsman will first ask you if you have registered a complaint with the bank and whether it’s been 30 days from the day you made the complaint. If you answer yea to these, you will be asked for the bank name and other details. Please visit the Banking Ombudsman website.

      Cheers,
      Team BankBazaar

      Reply
  100. RAJA HUSSIAN

    sir good evening
    I made a transation of 10000/- by Hitachi Atm located in Purbi Champaran Bihar
    but the amount has deducted from my account but cash not dispensed by Hitachi Atm Machine .
    after making a complent by my IDFC BANK Hitachi is saying you have made a successful transation .then I made a request for CCtv footage but they are not giving cctv footage.
    What should I do now ?

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Raja,

      We suggest you take the help of a legal counsel in this matter.

      Cheers,
      Team BankBazaar

      Reply
  101. Sanjay Barman

    Dear BankBazar team
    I wanted to buy a three wheeler car by atul company.I gave him all needed documents with my sign and loan would been sanctioned but unfortunatly I rejected the loan for my major problem.Then the company would gave the car to another with my sanctional loan & now bank give me the notice to recovery loan.I have done written complain to the bank but not recieved any satisfaction reply from the bank.so plz give a advice & guide me.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Sanjay,

      The bank cannot grant a loan that is in your name to someone else. Please seek the help of a legal counsel and approach the bank regarding this matter.

      Cheers,
      Team BankBazaar

      Reply
  102. sanjay

    I had facing the issue that FRAUD TRANSACTION made on Through ATM by UNKNOWN one , I wanted to lodge the complaint against the BANK as for not provided any satisfactory response or Statement .How did i get money back.It was my college fees.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Sanjay,

      We suggest you get the help of the Banking Ombudsman to sort this matter out between you and the bank.

      Cheers,
      Team BankBazaar

      Reply
  103. sachin pandey

    Respected sir,

    Its an anarchy of the HDFC that they are not taking any kind of action on the work allotted to them.on the 10th of june that is Sunday I had provided all required documents to the bank for home loan and I had the sanction letter before that even that’s on 30 may 2018 but till now the bank is doing nothing about the measurement of the house and no further steps taken. They took a cheque of 11800 at the very first day when we filled the form of home loan application but yet no action is taken further.I am really annoyed by them they have not even cared to reply.I want that some strict action be taken against them for this irresponsible behavior.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Sachin,

      We suggest you personally speak to the bank and get the matter resolved first. If matters remain unattended to, take the help of a legal counsel or write to the Banking Ombudsman.

      Cheers,
      Team BankBazaar

      Reply
  104. Gopal

    hi,
    can i complete for net banking site not function .
    I have written no. of emails but no result. now they have not replied for 20 days regarding this
    pls suggest. i have emails and not the letter. so how to upload the email communication on rbi ombudsman.

    thnks

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Gopal,

      If this matter has not been heeded by the bank, we suggest you write to the Banking Ombudsman with proof of all written communication between you and the bank. Consult a legal expert if you’re unsure about how to go about this.

      Cheers,
      Team BankBazaar

      Reply
  105. Hemant

    Hi Team,

    Yes Bank Credit Card Number- 5318-4910-2067-0540.

    i have an existing customer of Yes bank credit card, in last year approx November 2017, they have didn’t sent me the bill and i have call to customer care to send me the bill, he said me that bill request has been taken and it will send to you with in 72 hours but i have not received the bill in given timeline and after 72 hours i have again call him and they have told me the same statement and on that time i leave that topic and on the next month they have send me the bill with penalty and on same time i have call to customer care to adjust the bill and they refuse my request, according to me my bill was of 800 INR and on current date they are sending me the bill every month and current now outstanding amount approx 9000 INR, now my cibil is completely spoil, so please help me here to out of it from that mess.

    Regards,
    Hemant.
    Mob- 91-7838813569.

    Reply
    1. Team BankBazaarTeam BankBazaar

      Hi Hemant,

      Firstly, please don’t share your Credit Card number with anyone especially not over a public forum like this. Coming to your matter, we suggest you write to the Banking Ombudsman about this.

      Cheers,
      Team BankBazaar

      Reply

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