Do you know what’s trending on Twitter these days? Banking is going social. Read on to find out more about Hashtag Banking. What is that, you ask? We’ll tell you. Banks are now harnessing the vast social media reach of Twitter to offer banking services to its customers.
Hashtag Banking allows you to do more with just a tweet. Tired of visiting the ATM or your bank’s branch to request a cheque book or to draw money just to recharge your prepaid mobile? With Hashtag Banking, all this and more is just a tweet away.
Hashtag Banking with ICICI Bank & Kotak Mahindra Bank
Count yourself among the privileged few if you have an account with either ICICI Bank or Kotak Mahindra Bank. These two banks are the first to introduce Hashtag Banking to their customers.
Tweet to Bank with ICICI Bank
As an ICICI Bank account holder, you can use your Twitter account to transfer funds to family and friends. Hashtag Banking with ICICI Bank also allows you to check your account balance with a tweet and recharge your prepaid mobile or DTH connection. So link your Twitter handle to your bank account and get tweeting now!
Hashtag Banking is Easy
To enable Hashtag Banking you need to register for the ICICI Bank Pay service.
- Follow the Twitter account of ICICI Bank (@icicibank)
- Send a Direct Message (DM) to @icicibank in the given format: #reg ‘your mobile number’
- You will receive a One Time Password (OTP) on your registered mobile phone after sending your registration request on Twitter.
- Send a DM to @icicibank with your OTP in the given format: #regOTP followed by the OTP received.
Transfer Funds: Now as Simple as Sending a Message
With ICICI Bank’s Hashtag Banking transferring funds to friends and family just got a whole lot easier.
- You only need to send a DM to @icicibank in the given format: #Pay ‘Receiver’s Twitter handle’ followed by the amount. Still confused? We’ll give you an example.
#Pay Anish 100 (where ‘Anish’ is your friend’s Twitter handle).
Recharge Your Mobile & DTH Service with Hashtag Banking
Here’s how you can recharge your mobile or DTH connection with Hashtag Banking.
- Generate a One Time Password (OTP) by sending a DM to @icicibank in this format: #GenOTP
- You will receive an OTP on our registered mobile number.
- To recharge your phone or DTH connection send a DM in this format: #TopUp <10-digit mobile number> <Operator code> <Amount> <OTP>
Keep Track of Your Bank Account
To check your bank account balance
- Send a DM to @icicibank with a request #ibal
To see the last 3 transactions on your account
- Send a DM to @icicibank with a request #itran
Hashtag Banking with Kotak Mahindra Bank
All you need to do to begin Hashtag Banking with Kotak Mahindra Bank is link your Twitter handle to your Kotak Mahindra Bank account. You can do that by sending a tweet to @KotakBankLtd.
Here’s how to use Hashtag Banking with your Kotak Mahindra Bank account
- DTH Recharge: #dthrecharge <dth a/c number> <operator> <amount>
- Mobile Recharge: # mobilerecharge <mobile number> <operator> <amount>
- Balance Enquiry: #Bal
- Last 3 transactions: #Txn
- Find the nearest ATM: #Branch (City Pin code)
- Find the nearest Branch: #Branch (City Pin code)
- Your current amount due on your Credit Card: #CCBal
Do you still need to visit your bank’s branch? Let’s tweet to bank now!