It isn’t easy to pick the right financial product but our customer support team leaves no stone unturned when it comes to providing quality service to BankBazaar’s customers. We tip our hat to those on the frontlines.
It isn’t easy to impress demanding customers especially when we’re dealing with financial products. After all, the end product involves money. Our customer support team helps you pick the right financial product and you can be sure that isn’t an easy job.
However, as a company, we at BankBazaar are extremely proud to have some very talented and promising customer service representatives. Our customer relationship officers (CRO) leave no stone unturned when it comes to providing excellent service to our loyal customers. And when they do, our customers take time to appreciate the hard work and proactive nature of these CROs.
This quarter, customers of BankBazaar sent their appreciation to four such individuals who stood out amongst the crowd. Here are the excerpts received via email from our customers calling out these superstars.
Aakash C Shah
“Thanks for your support Aakash. You were able to identify the issue and helped me claim the voucher as promised by BankBazaar in stark contrast with the previous executives who simply ignored my emails. I really appreciate your help.’’
‘’Hi Akash, Thanks for resolving the issue. You have been very helpful throughout the process and assisting me on my doubts.”
“Appreciate the prompt response and resolution provided. I am satisfied with the response provided.”
“Thank you so much and for the service.
I acknowledge the same and appreciate the work of Sheeba.
“I am very much pleased with the service rendered by one gentleman named Vinodh Kumar who claimed to be the supervisor when he contacted me. I would say he was very responsive. People must learn from Vinodh about how to respond and call back the customer within the time scales promised. If I had to rate BankBazaar based on the service provided by Vinodh, I would give 6 stars out of 5 considering the great work he had done”
Now you know that we have an excellent Customer Support team at BankBazaar should you require any assistance while picking the right financial product. So, what’s stopping you from doing so?
Disclaimer: Minor edits have been made to the customer reviews featured in this article in order to keep up with the standards of the BankBazaar blog.