If the waiting period after passport application submission is making you weary, here’s how you can check the status of your application to keep yourself updated.
If the waiting period after passport application submission is making you weary, here’s how you can check the status of your application to keep yourself updated.
After you’ve submitted your application at a Passport Seva Kendra (PSK) or a Regional Passport Office (RPO), you can check your passport application status online. In case you have applied for a passport at a location other than a Passport Seva Kendra (PSK) or a Regional Passport Office (RPO), please ensure that your passport application has been sent to the respective PSK for data entry.
Wait for at least 5 working days after your passport application is sent to a PSK. You will be able to track your passport application status online or through the call centre only after your application is processed by a PSK.
During the lifecycle of a passport application, the status changes several times to show the progress of your application. The most common status descriptions are mentioned below:
| Status Summary | Status Message | |
| Application submitted | Passport application has been submitted along with applicable fees and supporting documents. | |
| Application under review | Passport application is under review at Passport Seva Kendra OR Passport application is under review at Regional Passport Office |
|
| Application under review with reason | Your application is under review with Passport Seva Kendra (PSK) where you submitted the application. Please visit the PSK with all relevant documents. OR Your application is under review with Passport Seva Kendra, where you submitted the application for the following reasons: null OR Your application is under review with Passport Seva Kendra, where you submitted the application for the following reasons: Data Entry Modification Required OR Your application is under review with Passport Seva Kendra, where you submitted the application for the following reasons: Document Re-submission Required OR Your application is pending with Passport Seva Kendra for the data entry modification. |
|
| Police verification pending | Pending for physical police verification at <police-station-name>, <city-name>. OR Pending for physical police verification at your respective Thana under Commissioner of Police, <city-name>. OR Pending for physical police verification at your respective Thana under DCSC Office, <city-name>. OR Pending for physical police verification at your respective Thana under SP Office, District <district-name>. |
|
| Police verification initiatiated | Police verification (PV) has been initiated and a PV request has been sent to <police-station-name>, <city-name>. Your passport will be dispatched after ‘Clear’ Police Verification Report is received at Regional Passport Office. You will receive an e-mail/SMS once the passport is dispatched. OR Police verification (PV) has been initiated and a PV request has been sent to Commissioner of Police, <city-name>. Your passport will be dispatched after ‘Clear’ Police Verification Report is received at Regional Passport Office. You will receive an e-mail/SMS once the passport is dispatched. OR Police verification (PV) has been initiated and a PV request has been sent to SP Office, <district-name>. Your passport will be dispatched after ‘Clear’ Police Verification Report is received at Regional Passport Office. You will receive an e-mail/SMS once the passport is dispatched. OR Police verification has been initiated and a request has been sent to <police-station-name>, <city-name>. OR Police verification has been initiated and a request has been sent to Commissioner of Police, <city-name>. OR Police verification has been initiated and a request has been sent to SP Office, <district-name>. OR Police verification has been initiated and a request has been sent to SP Office, <district-name>. Your passport will be dispatched after ‘Clear’ Police Verification Report receipt. You will receive an email/SMS once the passport is dispatched. OR Police verification has been initiated on Post PV basis to <police-station-name>, <city-name>. Printing of your passport is in progress at the Passport office. |
|
| Police report submitted | Police report has been submitted by <police-station-name>, <city-name> and sent to Commissioner of Police, <district-name> for review. OR Police report has been submitted by Commissioner of Police, <city-name> and passport printing is in progress. OR Police report has been submitted by DCSC Office, <city-name> and passport printing is in progress. OR Police report has been submitted by SP Office, <district-name> and passport printing is in progress. OR Police report has been submitted by SSP Office, <district-name> and passport printing is in progress. OR Police report has been submitted by your respective Police Office and is under processing at Regional Passport Office <rpo-city>. OR Police report has been submitted by your respective Thana and is under review at Additional SP Office, <district-name>. OR Police report has been submitted by your respective Thana and is under review by Commissioner of Police, <district-name>. OR Police report has been submitted by your respective Thana and is under review at Commissioner Office, <district-name>. OR Police report has been submitted by your respective Thana and is under review at SP Office, <district-name>. |
|
| Police report under review | Police Verification Report for your passport application is under review at Regional Passport Office. After Police Verification Report is found clear, passport will be dispatched. You will receive an SMS/email once the passport is dispatched. | |
| Police report not clear | Police Verification Report is not clear and application is under review at Regional Passport Office. | |
| Passport granted | Passport application has been granted to applicant on <dd/mm/yyyy>. Your application is under processing. You will receive an e-mail/sms once the passport is dispatched. | |
| Passport printed | Your passport has been printed and you will receive an sms/e-mail once the passport is dispatched. | |
| Passport dispatched | Passport <passport-number> has been dispatched on <dd/mm/yyyy> via Speed Post Tracking Number <tracking-number>. | |
| Passport returned undelivered | Passport delivery status as on <dd/mm/yyyy> is ‘Returned Undelivered’. Please contact the Regional Passport Office. | |
How to check passport status online?
You can visit the Passport Seva Portal and on the home page, you will need to click on the option “Track Your Application Status”. Clicking this link will redirect you to a page where you will have to key in the following information:
- You will have to select from 3 different positions:
- Application status
- Diplomatic/Official Application Status
- RTI Status
- If your query doesn’t relate to a diplomatic passport or RTI status, then choose the first option i.e. application status.
- Key in your file number. The file number contains 15 alphanumeric characters that are mentioned on the Acknowledgement Number. This letter is issued at the end of the application process at the PSK i.e. at the exit counter. You can check passport status by reference file number.
- The last field will require you to fill in your date of birth. You can also check passport application status by date of birth.
- If you have submitted this information correctly, you will move to the ‘Status Tracker’ page. Here, you can view the following details:
- Your file number
- Your first and last name
- The application submission date
- The passport current status
- This will tell you which stage of the procedure your passport application is in and you can await delivery of your passport or take action in case of a delay, accordingly.
Additional reading: All You Need To Know About Passport Renewal In India
Passport tracking by National Call Centre
For passport tracking enquiry/related services enquiries (or information you cannot find on the website), you can contact the passport national call centre using a toll-free number. You can either key in your file number directly through IVR or speak to a customer representative to whom you will have to provide your file number as well as your birth date.
Tracking passport status by helpdesk
Alternatively, you can also find information in the grievances and feedback section of the passport portal. Passport Seva Kendras (PSKs) have a helpdesk which can help with Indian passport inquiries on application status or updates. The passport portal also hosts a helpdesk that deals only with email inquiries. If you wish, you can reach out to your passport office via e-mail or by placing a call to the passport office.
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Check passport status through SMS
You can opt for the Premium SMS service through which you will receive status updates (up to 9 status updates) on your passport application on your mobile phone. This comes at a charge of Rs. 30 that is payable only once at the time of enrolment. You can pay and enrol for this service at the Passport Seva Kendra when you go there to submit your application.
Besides receiving automatic application progress notifications, you can use this service to make your own text inquiries to track your application. To do so, send a text message (SMS) by typing in STATUS, then leave a space and enter the 15 digit alphanumeric file number to 9704100100. E.g. STATUS ABC1234567891011.
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Passport status tracking by mPassport Seva App
The mPassport Seva app is another way to access information on your passport status. The app can be downloaded via Google Play and iOS store and Windows app store. To track applications via the app, you will have to key in your file number and birth date. Additionally, you can use this app to track the passport delivery status as well.
Dispatch of passport via Speed Post
When the passport application has gone through the entire process successfully, your passport will be granted. It will then be printed and dispatched by the RPO via Speed Post. You can track the passport dispatch status on the India Post website. Note that if you are not present when your passport is delivered or there is no suitable person to take delivery in your absence, it will be taken back and marked undelivered.
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