CPP Card Protection is India’s first 24-hour Card Protection service for use in the event of card loss, theft and related fraud. One free call to CPP ensures your cards are cancelled immediately; they also provide emergency travel and hotel assistance. You can now protect all your important cards & valuable documents including all your credit, debit, ATM, membership or loyalty cards.
Ever been in a situation where you misplaced your wallet, or had it stolen? What was the first thing you did when you discovered your loss? Most people call their credit card providers as soon as they can, to cancel their cards so that there is no misuse or fraud.
What did you do?
Recent surveys point to 26 million credit card users in India, with an average person’s wallet containing at least one debit and credit card. As more and more people turn to plastic for its convenience in daily living, avenues have opened for fraud and misuse, and the need for protection.
Credit card fraud is a serious threat for many of us, especially online, where thieves don’t even need to use your PIN. But with CPP Card Protection you don’t need to panic, wherever you are.
What is CPP?
CPP Card Protection is India’s first 24-hour Card Protection service for use in the event of card loss, theft and related fraud. One free call to CPP ensures your cards are cancelled immediately; they also provide emergency travel and hotel assistance. You can now protect all your important cards & valuable documents including all your credit, debit, ATM, membership or loyalty cards.
CPP Assistance Services, India is part of the CPP group, a pioneer and a world leader in the emerging assistance services market. CPP launched card protection in Asia as far back as 2004, starting with Hong Kong, followed by Singapore, Malaysia and now India.
Features and benefits
- Fraud Protection
This applies to protection against fraud both before and after notification. This means that your cards are protected against fraudulent use from 7 days prior to your loss report to CPP until your membership is valid.
- Emergency Travel & Hotel Assistance
In the event of a travel/ hotel emergency, CPP will authorise an advance directly to your hotel to cover any bills, as well as arrange for travel tickets for your return. This assistance is not just limited to India, but applies to travel abroad as well.
- Loss Reporting
Calls to report card loss are free, and will result in an immediate cancellation of all your cards. CPP also assists you to get them replaced.
- Valuable Document Registration
Registering important documents with CPP (passport, driving license, insurance policies) ensures easy access if you should lose the originals.
Plans and Coverage
You can choose from a variety of plans, depending on your lifestyle and spend behaviour.
-Coverage for fraud loss is up to Rs.1 lakh prior and Rs.20 lakhs post notification
-Overseas emergency assistance for payment of hotel expenses is of up to Rs.1.2 lakhs and Rs.60,000 in India
-Replacement travel ticket advance of Rs.1.2 lakhs overseas and Rs.60,000 in India.
The annual fee applicable is Rs. 995 for the Classic plan and Rs.1295 for the Premium plan.
CPP Card Protection, a comprehensive card protection service for use in the event of card loss, theft and related fraud has been launched in India, by Citibank, HSBC, Standard Chartered and Kotak Mahindra Bank in partnership with CPP Assistance Services Pvt. Ltd.